Linked by Howard Fosdick on Fri 23rd Nov 2012 14:03 UTC
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Member since:
2007-05-10
I'll agree with you if we're talking about their consumer-grade printers or computers. They're throwaway, but then again, most consumer grade inkjets are. And I see more HP "entertainment series" laptops with bad motherboards than anything else.
But when it comes to enterprise-grade gear, they are excellent.
Their enterprise support is great too. I've been able to purchase contract extensions on systems where the warranty (and support contact) had expired, and then have parts replaced under that contract for a fraction of what the replacement parts would cost. 4 hour turnaround time is pretty good. Support is one of the main reasons I keep selling HP servers.
I just took apart two HP Elitebook 8000w series notebooks that were damaged when the recent hurricane ripped the roof off the building they were in. Although both are likely a total loss. It was surprising to see how well designed they were. Really a night and day difference from the total crap that is the DV series.