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The fact I found so many with a simple google pretty much invalidated you argument.
If the user base is quite small, I would expect better support from them not generic equivalent. Also I surely would find it harder to find examples than simply putting in "system 76 examples, if they are such a small player.
BTW the top post was, he emailed them several times for a response and found none ... so the guy assumed they were going under (when they aren't) ... NOT GOOD.
A simple email saying that his support ticket was being looked into probably would have sufficed for the time being to let him know they were available.
Also a lot of the complaints is with their stuff supporting Linux itself ... which negates the reason for buying from them!!!
Edited 2012-12-06 21:24 UTC
I have no preference for any vendor, so Lenovo or Dell may be better as far as I know. My point is that you were constructing an argument based on very flawed evidence. We could use an "appeal to google" to reach an opposite conclusion to the one you built. E.g. Let's use google results for "VendorX latop linux support problems"TG
"System76 laptop linux support problems" returns 445,000 hits
"Dell laptop linux support problems" returns 87,600,000 hits.
"Lenovo laptop linux support problems" returns 7,840,000 hits.
The picture looks rather different now, does it?
PS. Most of the issues in the links you included relate to a wireless chipset which was poorly supported by Linux at the time (granted that seems like an idiotic decision for a Linux vendor to use it). That same chipset was included in certain Dell and Lenovo machines, so the same issues apply to them. Furthermore, in one of the web searches you submitted as proof for that company's poor track record, the second or third result was a positive review.





Member since:
2009-03-17
We could play the same game, I can find a few random internet posts complaining about the build quality (or technical problems with Linux) of either Lenovo or Dell laptops. And I can use those posts to tell you that their products are terrible and that you should instead buy brand XXX.
In fact, chances are that there are orders of magnitude of those posts than System 76. Given the larger market share and customer base of either of those brands.
I'm not endorsing any brand, just pointing out the fallacious nature of the argument.