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I just don't buy into the fact that the relatively pain free Windows Phone updates are anything in the same ballgame as the shitfuck that is the Android update situation.
Your cited example (the Focus 2) was TERRIBLE. Yet, because you said it, it magically equates Android and Windows Phone, despite it being 100% incorrect. That's bullshit I refuse to buy into.
Now, if you want to talk Windows Phone update issues, I'll talk about then, because there are plenty. But they are for different reasons, and of different degrees of pain for end users.
1) Pre-Mango the NoDo update roll out was terrible. It was however their first update, and since then the process has matured quite a bit.
2) The post-Tango firmware update messaging was a mess, Microsoft refused to comment on the existence of an update for weeks after the OEMs pushed it. By and large though, from the Spring to the Summer, a majority of people got the update.
The only phones that really had an issue, were those who were in development when Tango 2 launched, and launched with Tango 1 instead. ATT and OEMs dragged their foot on it, but I don't think MS particularly pushed hard on the issue either.
3) The messaging behind WP7/WP7.8 is a mess. By and large, this is one of their biggest screw ups. They really messed up by not giving enough information in a timely enough manner.
It remains to be seen how the WP 7.8 roll out will go. However, let's make a bet. Let's wait until January 2013, if the WP7.8 roll out is terrible, and not excellent like the Mango roll out, then I'll concede that the situation on both platforms (Android and WP) are the same.




Member since:
2005-06-29
It's called the fundamental attribution error. When WP7.8/8 updates are messy, it's due to situational circumstances - when Android updates are messy, it's due to Google.
In the meantime, those of us without any vested interest in any one platform know where the faults lie. For Android, carriers and OEMs. For WP, carriers. Google and Microsoft are not even part of the blame.
Edited 2012-12-12 16:22 UTC