Microsoft has just responded to Google's move regarding Exchange ActiveSync. Sadly, instead of addressing the very real problems consumers are about to face, Microsoft starts talking about switching to Outlook.com.
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Member since:2009-08-18
Member since:2009-05-19
Have you heard of "That's not your fault, but it is your problem"?
Here lies Microsoft - not addressing customers' needs and issues.
Microsoft is a statistical error in the smartphone arena. Their customers aren't going to switch to Outlook.com just because Microsoft says and there's nothing keeping people on WP8 versus iOS or Android.
So unless they address the issue in a less arrogant manner, they are not going going anywhere in the smartphone market.
Member since:2005-07-06
The issue to the customer has been caused by Google in this instance, not MS.
MS/Nokia are currently pushing WP8 as a corporate device which can be linked into your current infrastructure.
More and more UK articles are seemingly discussing the platform in this light. No idea as of yet if this is converting into Real corporate customers, but perception is half the battle in these things.
Google changing their implementation with such short notice just when BYOD is starting to gain real traction seems baffling.
GMail ISNT in "beta" anymore, companies lose trust when a 3rd party suddenly breaks their systems. Especially if it involves the CEO's shiny new toy....
Member since:2009-05-19
Member since:2005-11-29
Windows Phone is positioned as enterprise friendly, in enterprises, EAS is almost ubiquitous.
EAS is an "open" standard by virtue that you can implement it if you pay a royalty bearing license, it is not free, but it is not a black box either. If you're willing to play ball (Like Samba does, and yes, even Google still does) you can interoperate.
It is not unreasonable to expect Microsoft to want to make money off of a technology, that still, to this day, is better than the alternative. Like I said, I'd have absolutely no problem with this if IMAP+CalDAV and CardDAV provided anywhere near the same level of functionality, but even with IMAP Idle (Which I doubt many very OS vendors implement anyway) its rubbish. Its not true push, more like long polling.
With that said, I also think its important to highlight the fact that Outlook.com doesn't sacrifice user experience over politics. It is unbelievable that Google has given their consumers such a raw deal.
Google: Hey, we know you love your Ferrari, but we've got this cool, open, standard Unicycle for you to try!
User: Uh, what?
Google: Yeah, it's great. That's the alternative. A unicycle. It'll get you from A to B just like your Ferrari.
Google: Oh, and by the way, we've just sold your Ferrari for you. Its not open enough, you won't ever need that anyway.
Member since:2009-03-17
With that said, I also think its important to highlight the fact that Outlook.com doesn't sacrifice user experience over politics. It is unbelievable that Google has given their consumers such a raw deal.
Huh? does outlook.com implement POP or IMAP yet? It didn't as of a couple of months ago. That seems like a pretty hefty "sacrifice" for a lot of users and their experience.
Edited 2012-12-18 19:20 UTC
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Member since:
2005-06-29
OKAY!
I'm not saying they are wrong for advertising their own products. I'm saying they are wrong for not actually addressing the very real customer issue that's about to come up.
Quite the difference.