Linked by Thom Holwerda on Thu 17th Jan 2013 23:36 UTC
Thread beginning with comment 549325
To view parent comment, click here.
To read all comments associated with this story, please click here.
To view parent comment, click here.
To read all comments associated with this story, please click here.
RE[9]: Comment by shmerl
by Nelson on Fri 18th Jan 2013 21:21
in reply to "RE[8]: Comment by shmerl"
Their policy is stated explicitly, so you would know if they changed it or not.
https://shop.lenovo.com/ISS_Static/ww/ag/merchandising/us/popups/ret...
If you acquired a software product separate from a hardware product, and paid a license fee, you may return the software product in its original, sealed package within 21 days of the date of invoice and obtain a refund or credit.
Note the phrase "separate". I.e. if it was bundled, they brazenly refuse to refund you. They changed the language after they got fried in French court. But just slightly to make it more obscure. Before they used to say it more openly:
Lenovo does not provide refunds or credits for portions of a packaged offering provided at a single price or for preloaded programs installed by Lenovo.
https://shop.lenovo.com/ISS_Static/ww/ag/merchandising/us/popups/ret...
If you acquired a software product separate from a hardware product, and paid a license fee, you may return the software product in its original, sealed package within 21 days of the date of invoice and obtain a refund or credit.
Note the phrase "separate". I.e. if it was bundled, they brazenly refuse to refund you. They changed the language after they got fried in French court. But just slightly to make it more obscure. Before they used to say it more openly:
Lenovo does not provide refunds or credits for portions of a packaged offering provided at a single price or for preloaded programs installed by Lenovo.
But Lenovo has done so before, out of court, despite their EULA.




Member since:
2010-06-08
Their policy is stated explicitly, so you would know if they changed it or not.
https://shop.lenovo.com/ISS_Static/ww/ag/merchandising/us/popups/ret...
If you acquired a software product separate from a hardware product, and paid a license fee, you may return the software product in its original, sealed package within 21 days of the date of invoice and obtain a refund or credit.
Note the phrase "separate". I.e. if it was bundled, they brazenly refuse to refund you. They changed the language after they got fried in French court. But just slightly to make it more obscure. Before they used to say it more openly:
Lenovo does not provide refunds or credits for portions of a packaged offering provided at a single price or for preloaded programs installed by Lenovo.