Linked by Thom Holwerda on Sat 13th Apr 2013 16:49 UTC
Legal "The OFT has launched an investigation into whether children are being unfairly pressured or encouraged to pay for additional content in 'free' web and app-based games, including upgraded membership or virtual currency such as coins, gems or fruit. Typically, players can access only portions of these games for free, with new levels or features, such as faster game play, costing money." Instances of this may be illegal, especially when it targets children. As for me - I just find it incredibly annoying.
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Comment by ilovebeer
by ilovebeer on Mon 15th Apr 2013 00:08 UTC
ilovebeer
Member since:
2011-08-08

Another issue I think should be addressed is intentional "traps" where users spend those coins/gems/jewels/whatevers on accident but have no undo option, no confirmation before spending, and no help via customer service. The same goes for sudden pop-ups with big "buy" buttons and a little tiny close button.

I know several people who allow their kids to make these purchases using allowance, or as a reward for good work, etc., and this problem is a recurring theme. One company I've heard mentioned several times is "Team Lava". Apparently their policy is if you make an accidental purchase then `f-you that's you're problem`.

Any time real money changes hands, the customer should have some kind of protection from these `traps`. Especially when these games are obviously geared towards children.

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