Linked by Thom Holwerda on Fri 19th Apr 2013 14:09 UTC
Apple "All of those questions, messages, and stern commands that people have been whispering to Siri are stored on Apple servers for up to two years, Wired can now report. Yesterday, we raised concerns about some fuzzy disclosures in Siri's privacy policy. After our story ran, Apple spokeswoman Trudy Muller called to explain Apple's policy, something privacy advocates have asking for." Apple cares about your privacy.
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RE[10]: caring
by flypig on Sun 21st Apr 2013 10:56 UTC in reply to "RE[9]: caring"
flypig
Member since:
2005-07-13

The only reason they hold on to this data, I can think off, is to see what commands failed, why they failed and how to improve Siri. A better working Siri sells more iPhones.


Yes, I can appreciate they need voice samples initially and that these can be used to improve the service over time (which is a good thing). I'm just not quite sure why they need them to be linked to me for six months.

Maybe it's in case I phone up to complain or something? Either way, I'd rather they didn't.

Google tries to get as much info about you as they can and link it all up. If Siri was owned by Google it would be far more serious.


I'm afraid I'm not sure I agree with the distinction here. I see no reason to assume Apple wouldn't do the same thing if it thought it made good business sense, and Google appears to only use the data to improve its products too.

The real problem is that we can't know what either organisation will use the data for in the future. Nor do we know only Apple or Google (or insert any other company) will be the only organisations gaining access. Almost certainly law enforcement can too.

The real question I'd like people to be asking is: is there a solid technical reason why they need to collect this info? Often there are equally good alternatives that would completely maintain privacy, but are inexplicably not chosen. Given this is the case, why are they collecting the data?

Most important of all, is the benefit of the collection to you as an individual worth the cost to your privacy of this information being maintained, and the potential for persecution of others that could result?

I appreciate this sounds like an extreme position, but personally I would prefer issues of privacy to be framed in this context.

I'd also like to reiterate that this isn't about Apple. It should be applied to all organisations equally.

I think in the future voice controlling will improve, but you´ll still use your fingers mostly. Talking to a computer or Phone all day is not pleasant and very annoying for people nearby.


Yeah, I agree it would be really annoying! I'd be surprised if voice doesn't become the most prevalent way to control Glass-type devices though, or even the watch-type devices that are apparently on the verge of becoming ubiquitous.

Sorry for the really long reply.

Reply Parent Score: 3

RE[11]: caring
by MOS6510 on Sun 21st Apr 2013 17:55 in reply to "RE[10]: caring"
MOS6510 Member since:
2011-05-12

Don't worry, I don't mind long replies.

I'm not a voice control expert, but I assume you'd like a large collection of recorded voice commands so you can keep routing them through Siri after making adjustments to see if the accuracy changes. So you'd like an archive of commands that worked and ones that failed.

Devices like Google Glass and the rumored iWatch would benefit from voice commands and probably be best operated by them. Yet it was already annoying when you kept hearing ringtones everywhere, text messages and now a whole range of notifications and alarm. Can we bear to see people stare in to the void and hear them taking to their glasses? It's kind of creepy and annoying.

If Google Glass really is going to cost $1,500 I'm not going to buy it and I doubt many people will. Besides, would you feel safe walking around with something rare 'n' valuable? Something everybody can clearly see and snatch?

Reply Parent Score: 3

RE[11]: caring
by Alfman on Sun 21st Apr 2013 19:11 in reply to "RE[10]: caring"
Alfman Member since:
2011-01-28

flypig,

I agree with you, there's no technical need for archiving to make the service work. Maybe they can customize future responses based on archived ones, or maybe they can better target you through iAds. The obvious "nice" solution would be for apple to offer users a clear choice to opt-out.

Reply Parent Score: 2