Linked by Thom Holwerda on Thu 6th Jun 2013 22:05 UTC
Windows "The problem with Microsoft's latest approach is that the company is gambling on consumers seeing past the Office confusion, and betting that PC makers will start creating high-quality devices. Unlike the netbook era, there's a huge choice of tablets these days. If time has taught us anything, it's that confused consumers will go elsewhere."
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Just how many are confused really?
by jockm on Fri 7th Jun 2013 00:48 UTC
jockm
Member since:
2012-12-22

I wish the linked article actually contained some kind of data to support its assertion. I am sure some people are confused about RTs inclusion of Office, whereas the Pro does not (except possibly for the 256G SKU in Japan). But is that actually enough to be relevant?

We can play the anecdote game all day long, but anecdotes are the worst kind of data. For example, I know two people who got Surface RTs, and one who got a Pro, they weren't super informed ahead of time, and none of them were confused about the inclusion or exclusion of Office. None of them went elsewhere.

But I am sure you all can give me counter examples. The only thing that will really be meaningful will be real data...

Reply Score: 2

chithanh Member since:
2006-06-18

I don't see any anecdotes in the article which are cited in support of the idea that different editions of Office on different size tablets cause confusion. Rather, the author uses arguments from common sense.

And confusion does indeed abound on Windows RT. When Samsung executives justified not launching Ativ tablets in North America, citing weak demand and customer confusion, certainly they were not basing this decision on anecdotes.

http://ces.cnet.com/8301-34439_1-57563340/uh-oh-windows-rt-samsungs...

Reply Parent Score: 2

jockm Member since:
2012-12-22

I should have made my point better. I was not saying they gave anecdotes, I was saying I could give my anecdotes to support a point, and other people could pile on and provide theirs, but in the end prove nothing.

And arguments based on "common sense" are just are valuable as anecdotal data (ie not much). You can make a logical argument for anything, up is down, black is white, freedom is slavery; because a logical argument is only as good as its postulates.

The Surface and the Surface Pro have been out for a while now. Lots of people said the market would be confused prior to the launch. What I haven't seen is anyone come back with data to say they were right (or wrong). Now the Verge is making the exact same argument, but applying it to "small" (for a given value of small) tablets, without backing it up with data.

Were they right about RT vs Pro? In which case this article was kind of redundant and didn't need to be written. Were they wrong? In which case this article is equally useless.

Or did they write an article that would cause those with predefined narratives to link to it and say "See, I was right!" or "Look at those idiots, heh"

Because without doing anything to make their case, I am betting on the latter...

Reply Parent Score: 2