Linked by Thom Holwerda on Tue 13th Aug 2013 12:58 UTC
Games Xbox chief product officer Marc Whitten:

That said, like online, the console will still function if Kinect isn’t plugged in, although you won’t be able to use any feature or experience that explicitly uses the sensor.

The Xbox One used to require Kinect. Now it doesn't. Good move, obviously, but it does raise the question: whatever the hell was this company thinking? Microsoft really seems to have lost all its marbles - Windows 8, Windows Phone, and now Xbox One. Messy, messy, messy.

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Comment by Drumhellar
by Drumhellar on Tue 13th Aug 2013 18:54 UTC
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Microsoft seems to have been having a lot of "New Coke" moments lately. Just like how taste testing told the Coca Cola Co. that people like the flavor of New Coke better, everybody absolutely abhorred the change.

User and usability testing data showed that the new Metro stuff in Windows 8 was better/more liked. They turn it into a product, and people busted out the pitchforks and torches.

I'd imagine that something similar happened with Kinect functionality. Their testing showed that people preferred the Kinect over not having the Kinect, and they made the mistake of thinking that meant they always want it.

I suspect they were buoyed by their data-gathering success with Office and the Ribbon, but failed to learn that different products have different expectations, and require a different set of questions to be asked. With Kinect, the question is not "Do you prefer having Kinect over not having Kinect," but "Would you prefer Kinect over not having Kinect if it means you cannot turn Kinect off?"
Those would solicit very different answers.

Reply Score: 4

RE: Comment by Drumhellar
by Alfman on Tue 13th Aug 2013 20:23 in reply to "Comment by Drumhellar"
Alfman Member since:


I agree with the new coke analogy. With respect to Windows 8 and XBox one user feedback groups, I wouldn't be surprised if there was alot of pressure from MS management to produce positive feedback for the directions they had already decided upon.

Reply Parent Score: 4