Linked by Thom Holwerda on Thu 17th Oct 2013 13:33 UTC
Windows

Less than a year ago we were preparing to launch Windows 8, which introduced our vision of highly personalized mobile computing. And here we are today announcing the global availability of Windows 8.1. Windows 8.1 demonstrates our commitment to continuously improving the product to create a richer customer experience. We are excited to have customers start updating their devices today and getting to experience new Windows devices this holiday season.

Out now for free for everyone with Windows 8.

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RE[2]: Eating humble pie...
by Nelson on Thu 17th Oct 2013 19:14 UTC in reply to "RE: Eating humble pie..."
Nelson
Member since:
2005-11-29

Agreed. Often people don't know what's good for them.
Trust the usage data, not the user.

Reply Parent Score: 2

Bill Shooter of Bul Member since:
2006-07-14

Its a dangerous thing to start thinking that you are smarter than the customer at knowing what they need. If you are going to back that up by citing usage data, you'd better have a lot of statistically relevant data. That or have few competitors.

Reply Parent Score: 6

RE[4]: Eating humble pie...
by lucas_maximus on Thu 17th Oct 2013 20:07 in reply to "RE[3]: Eating humble pie..."
lucas_maximus Member since:
2009-08-18

its a dangerous thing to start thinking that you are smarter than the customer at knowing what they need


Citation needed.

Google do it. Apple do it.

Edited 2013-10-17 20:07 UTC

Reply Parent Score: 2

RE[4]: Eating humble pie...
by Nelson on Thu 17th Oct 2013 23:48 in reply to "RE[3]: Eating humble pie..."
Nelson Member since:
2005-11-29

And who exactly would have more user testing than Microsoft? They published their rationale complete with such usage data which showed exactly how people used the Start Menu.

There is no grand conspiracy to kill the Start Menu, if it were genuinely used as intended it'd likely still be in Windows.

Reply Parent Score: 3

RE[3]: Eating humble pie...
by lucas_maximus on Thu 17th Oct 2013 19:44 in reply to "RE[2]: Eating humble pie..."
lucas_maximus Member since:
2009-08-18

I wrote parts of this page: http://bit.ly/1cyKgcZ

The left hand navigation and the right hand navigation besides where it says "placepot" I wrote a basic set of ASP.NET web controls.

Guess which out of the two has more clicks?

It isn't the left hand side (which common sense and web design trends would dictate to be correct) ...

It is that nasty right hand side navigation (which is below the fold) that was demanded by other people in the business and we thought it would be never be used and has a few bugs because the XML feed that drives them has changed.

My manager and I were stunned.

Edited 2013-10-17 19:45 UTC

Reply Parent Score: 3

RE[4]: Eating humble pie...
by ricegf on Thu 17th Oct 2013 22:01 in reply to "RE[3]: Eating humble pie..."
ricegf Member since:
2007-04-25

What, no bitcoin?!?

Nice page, though, and yes I'm stunned as well. Even when we do careful user preference testing, the users in the wild still often grab their pitchforks and charge the towers with screams of rage, demanding less efficient methods of interacting with their computers. Glad I'm not a psychologist.

Reply Parent Score: 2