Linked by Thom Holwerda on Thu 17th Oct 2013 13:33 UTC
Windows

Less than a year ago we were preparing to launch Windows 8, which introduced our vision of highly personalized mobile computing. And here we are today announcing the global availability of Windows 8.1. Windows 8.1 demonstrates our commitment to continuously improving the product to create a richer customer experience. We are excited to have customers start updating their devices today and getting to experience new Windows devices this holiday season.

Out now for free for everyone with Windows 8.

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RE[3]: Eating humble pie...
by Bill Shooter of Bul on Thu 17th Oct 2013 19:37 UTC in reply to "RE[2]: Eating humble pie..."
Bill Shooter of Bul
Member since:
2006-07-14

Its a dangerous thing to start thinking that you are smarter than the customer at knowing what they need. If you are going to back that up by citing usage data, you'd better have a lot of statistically relevant data. That or have few competitors.

Reply Parent Score: 6

RE[4]: Eating humble pie...
by lucas_maximus on Thu 17th Oct 2013 20:07 in reply to "RE[3]: Eating humble pie..."
lucas_maximus Member since:
2009-08-18

its a dangerous thing to start thinking that you are smarter than the customer at knowing what they need


Citation needed.

Google do it. Apple do it.

Edited 2013-10-17 20:07 UTC

Reply Parent Score: 2

Bill Shooter of Bul Member since:
2006-07-14

Than perhaps they have a massive amount of user testing that they conduct, or they have limited competitors.

There are far too many mini Steve Jobs that I've met and worked for that want to be geniuses in design or tech. They use stories from Jobs' career and think that anyone can do the same thing just by having a strong opinion. Apple, actually, designed parts of the mac interface based on extensive research into user design, incorporating things like fits law.

Reply Parent Score: 4

RE[4]: Eating humble pie...
by Nelson on Thu 17th Oct 2013 23:48 in reply to "RE[3]: Eating humble pie..."
Nelson Member since:
2005-11-29

And who exactly would have more user testing than Microsoft? They published their rationale complete with such usage data which showed exactly how people used the Start Menu.

There is no grand conspiracy to kill the Start Menu, if it were genuinely used as intended it'd likely still be in Windows.

Reply Parent Score: 3

RE[5]: Eating humble pie...
by ze_jerkface on Fri 18th Oct 2013 05:40 in reply to "RE[4]: Eating humble pie..."
ze_jerkface Member since:
2012-06-22

Actually Sinofsky simply spoke of "metrics" and didn't reveal detailed data.

He basically said most people only use a few applications. Wow what a genius, who would ever guess that casual users don't install many applications? So insightful!

When asked why that justifies removing the start menu for power users who use dozens of applications, he deleted the question. When asked why that justified not giving a *choice* to use *existing software* he deleted the question. Quite a talent really, blogs pages of b.s. that beta-nerds like yourself fall for and then hides when the questions from developers and power users come out.

Why are you defending the era of idiocy at Microsoft? Ballmer is being fired just like Sinofsky and here you are, still talking about the whole thing as if it wasn't one of the most bone-headed moves in tech history. Well the board has changed sides so you might want to consider jumping ship as well. Don't be the last NuMicrosoft defender standing....er I mean kneeling.

Reply Parent Score: -1