Linked by Thom Holwerda on Mon 9th Jun 2014 22:33 UTC
PDAs, Cellphones, Wireless

It's a holiday in The Netherlands today, so I'm a bit late with this, but Jolla has released another Sailfish update today, and it's a big one. The headline feature of the new update is that it enables the phone's 4G support for all countries. So, if you have 4G, your Jolla phone will now use it. The hardware was obviously available from the beginning, but it was never enabled until now.

Aside from 4G, this update packs a whole lot more - most importantly, it fixes a major annoyance with the Sailfish browser. The browser did not keep its tab contents in memory, so each time you switched to a tab, the page had to be reloaded. This has now been addressed, and tabs stay in memory properly.

These are just two of the many, many improvements, new features, and bug fixes in this update. Us Sailfish users know where to get it.

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Very bad customer service at Jolla
by AmixG5 on Tue 10th Jun 2014 06:52 UTC
AmixG5
Member since:
2013-05-28

When it comes to software and phone. Jolla is excellent! But when it comes to customer service and helping. Jolla is sort of the worst company ever.

If your Jolla phone breaks:
- Need to send it to Finland if your outside of Finland
- They recommend expensive sendings
- Repairing of screen costs 200,- Euro!!! for something that is obvious a Jolla mobile issue. The whole sceen sudden cracked without mine hitting the ground etc!

I am writing lots about Jolla on my site, but since the full release. My phone have become less stable. I hope this fix fixes:

- Gallery that jumps back to camera mode out of sudden
- Sometimes calls cant be taken
- Settings doesn't have quick WiFI switch like before
- Charging sometimes doesn't allow the device to boot

Reply Score: 2

Thom_Holwerda Member since:
2005-06-29

If your Jolla phone breaks:
- Need to send it to Finland if your outside of Finland
- They recommend expensive sendings
- Repairing of screen costs 200,- Euro!!! for something that is obvious a Jolla mobile issue. The whole sceen sudden cracked without mine hitting the ground etc!


If your screen broke magically (which I doubt, glass tends not to do that, but alas) you have the right to a free repair/replacement. European warranty and all that.

If your screen broke because you or someone else dropped it... Well, though luck.

Reply Parent Score: 2

AmixG5 Member since:
2013-05-28

It did. It broke like that. Yes, the phone have fallen before. But since its quite humid, the whole screen cracked.. its not a small scratch you know. Its the typical iphone issue that i never thaught will happen with my Jolla phone.

Reply Parent Score: 2

Bill Shooter of Bul Member since:
2006-07-14

You've never seen glass spontaneously break before? Its pretty cool, and terrifying. It happens on sky scrappers occasionally. The glass on them is constantly bombarded with small particles of dust, sand and gravel, the rest of the building is contracting and expanding, it all just weakens the glass a little at a time. Then all of a sudden something happens to send it over a critical threshold and it all shatters without an obvious immediate cause.

Having said that, I've never seen it happen on a smart phone. But I don't doubt that it could. What kind of glass is in the Jolla? Is it a name brand like Gorilla? or a knock off?

Reply Parent Score: 3

NicePics13 Member since:
2009-06-08

I am writing lots about Jolla on my site, but since the full release. My phone have become less stable.

I experienced this just after getting the Jolla but it did turn out to be 100% my fault; during an earlier sailfish update the screen turned black and I just assumed it was done so I turned off the phone...
Had to do a complete factory reset back to v1.0.0.x as no subsequent update fixed my issues with the system after that.

Reply Parent Score: 2