Linked by Thom Holwerda on Tue 24th May 2016 22:52 UTC
Microsoft

Update: it happened again today. Here's the ad, and here's the "proof" it's coming from Word (when you long-press the notification and tap 'i').


It's been a bit of a running theme lately: advertising in (mobile) operating systems. Today, I was surprised by what I consider a new low, involving incompetence on both Microsoft's and Google's end. This new low has been eating away at me all day.

Let's give a bit of background first. On my smartphone, a Nexus 6P, I have Word, Excel, and PowerPoint installed. I have these installed for my work - I run my translation company, and when new work comes in through e-mail when I'm out and about, I like being able to quickly look at a document before accepting it. Microsoft Office for Android fulfills this role for me. This means I don't actually use them very often - maybe a few times a week.

Imagine my surprise, then, when this happened. Yes, I'm linking to the full screenshot in its full, glorious, Nexus 6P 1440x2560 brilliance.

I have a few questions. First, why is Microsoft sending me an advertisement in my notification tray? Second, why is Word sending me an advertisement for Excel? Third, why is this allowed by Google, even though the Play Store rules prohibit it? Fourth A, why is Microsoft sending me advertisements for products I already have installed? Fourth B, why is Microsoft sending me advertisements for products I already use? Fourth C, why is Microsoft sending me advertisements for products I already pay for because I have an Office 365 subscription? Fifth, who in their right mind at Microsoft thought this was not a 100%, utterly, completely, deeply, ridiculously, unequivocally, endlessly, exquisitely invasive, stupid, aggravating, off-putting, infuriating, and pointless thing to do?

I know both Android and iOS suffer from scummy applications abusing the notification tray for advertising, and I know both Google and Apple have rules that prohibit this that they do not enforce, but I didn't think I'd run into it because... Well, I use only proper, honest applications, right? I don't use the scummy ones? I pay for my applications?

Right?

I think it's time to start enforcing these rules.

Oh, and Microsoft? I haven't forgotten about BeOS. It's not like you have a lot of goodwill to mess around with here.

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RE[2]: A few things
by galvanash on Wed 25th May 2016 19:17 UTC in reply to "RE: A few things"
galvanash
Member since:
2006-01-25

I don't know what Im pissed off about more... That they are using Word to advertise their other apps (which is a rule violation), or that they are masquerading the notification as if it came from a different app (also a rule violation).

Do you actually have powerpoint installed? What happens when you click the notification? Im curious if this is an ad to install the app, or an ad to encourage use of the app...

ps. I use an iPhone now, and neither Word or Excel on iOS even support sending notifications... Outlook and Skype do, but that are communication apps and seemingly use them appropriately. Ive never seen any kind of notification like this from Microsoft apps on iOS.

Edited 2016-05-25 19:19 UTC

Reply Parent Score: 2