Linked by Thom Holwerda on Sun 9th Jul 2017 09:37 UTC

PC Gamer has an article up about the failure of SteamOS, and it serves as a good anchor to talk about Valve in general.

"The fundamental reasons that Valve cares about SteamOS haven't gone away, and we continue our work to expand it," Valve said in a statement to PC Gamer. I had asked if SteamOS was still a priority, how many people were working on it, and if Windows 10 changed Valve's approach. "The launch of Steam Machines taught us a lot about what Steam customers value in hardware. Right now we're continuing to work on SteamOS as a product, with over 96 updates and 3,525 games released. We have many incentives for those making SteamOS titles and we see a bright future for SteamOS, especially in VR."

The comment about VR is interesting, as the new tech is clearly Valve's present focus. If SteamOS can provide a better VR experience than Windows, and VR technology proves itself more popular in the future, perhaps the OS has a shot of resurging with a new round of 'SteamVR Machines'. But the success of SteamVR isn't a sure thing, either.

The problem with Valve is that they are the technology company equivalent of a toddler - kind of cute and adorable (if they're not yours), but easily distracted, unfocused, and kind of living in their own fantasy world. Valve wanders from left to right, never committing to anything, just doing whatever it fancies. That would be completely fine if it wasn't for the fact that it strings partners and consumers along for the ride - only to jump off midway, leaving the ride to slowly come to a grinding halt in the middle of nowhere.

While the company devoted time and money to SteamOS and SteamVR, it let its most important piece of software - the Steam client - languish, to the point where it's now probably the most unusable piece of software on any Windows PC. It's slow, ugly, bloated, confusing, overly complex verging on the unusable, and in general just frustrating and cumbersome to use. In fact - and some people might balk at this - but EA's Origin client has improved so much over the years, that it's much nicer, cleaner, and easier to use now than the Steam client ever was. I will fight you on this.

And, of course, they left us at one of the biggest cliffhangers in gaming, and we have no Half-life 3. No Portal 3. No Left 4 Dead 3. No new IP. Nothing. We cry foul at EA, Ubisoft, and Bethesda for being unoriginal, but meanwhile, continue to treat Valve like the greatest gaming company in history, even though they haven't released a new game and haven't introduced a new IP in a long, long time.

It's high time Valve demonstrates that it actually cares about its customers, by improving Steam or releasing games we actually want - or in general just by showing some damn follow-through for once, or at least being open about plans for the future so we know what we can expect before we plonk down a bunch of cash for the next shiny they're peddling.

As it stands now, Valve isn't showing any signs that it cares about the fans of its games, and as the competition catches up to and races past Steam in user experience, the resentment grows ever deeper. Yes, the headline is harsh, but I can't find any sign that it's not true.

Sure, Steam is the giant of PC gaming today - but no giant remains standing forever.

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Member since:

once you accept the idea that valve is a 1000 times smaller company than companies like microsoft, and on a smaller scale than companies like bethesda as well, you would about it less like a corporate machine and more like a fairly large group of individuals who have made more money than anyone ever expected, and therefore now work mainly on pursuing what interested them.

their model is more similar to a collective of Elon Musk's, if only he wasn't such an slave driving jerk.

This reeks of rationalisation to me. All the things companies like EA and Ubisoft are hated for [not necessarily by you!], are somehow okay for Valve to do - not releasing any games, nickel-and-diming users with microtransactions, no new IP, flops like SteamOS - because [insert vague, emotional reasons of why Valve is special].

Why is Valve graded on a curve?

Sidenote: Bethesda is only about 180 employees - Valve has 360.

Reply Parent Score: 0

Licaon_Kter Member since:

Maybe because they actually did not promise anything and they've just went their way eg. SteamOS, VR work, the store-that-evolves etc. ? Yeah, we all like the HL3 jokes, but c'mon... hammering that is not journalism.

Think John Carmack, got the money early, went to do his thing (engine dev, rocket science, VR), same as Valve, got HL2, then Steam, Portal, DOTA2, CS:GO, whatever. This article would be asking "why isn't Carmack making a 3D gothic shooter now and he cares about low latency gyros and foveated views and fuel economy?"

> like EA and Ubisoft

Wrong, the thing is you treat them as "game developer", role that was true in 2004, but not so much since, yes they got some (good) games out, but they do so much dev-ing in different areas that's no longer the case. Yes they might have not evolved there (your points are valid), but that's not THE WHOLE VALVE.

Regarding SteamOS, as said below, see the "Windows 10 S" and guess what ideas has Microsoft in mind looking at the Apple/Google stores? Would we get a "unsecure sources" switch or not?

Reply Parent Score: 5

flanque Member since:

Maybe because they actually did not promise anything

Reply Parent Score: 2

grandmasterphp Member since:

Valve at this point is no longer a games company. It is a distribution platform.

Reply Parent Score: 4

grandmasterphp Member since:

Bethesda has load of shitty practices. They don't provide any review copies, paid mods now (yes seriously), poor pc optimisation (dishourned 2 runs like crap and I have a 1080Ti), almost all of their games come with so many bugs that it is a running joke.

The only decent games they have pushed out recently is DOOM and Wolfenstein.

Reply Parent Score: 1

rationalmonkey Member since:

I'm not actually a valve fan at all, I refused to buy any steam software for over 5 years - buying nothing but physical copies until it finally became nearly impossible. I also think it should be illegal for any company, including them, to have secret pricing contracts with clauses not to disclose the terms.

But I did and do feel that most of the OP's complaints were bogus .. and his "don't care about customer's" title was absurd.

Also, I shouldn't have said "Bethesda" ... because there is really no such (single) company. I should have said "Zenimax" which is the company that Altman created from Bethesda, that owns all 3 "bethesda" divisions as well as Id and others. That company is over 1500 people ... now the "studio" which makes fallout is smaller than valve, but way largeR than the roughly 30 working on Dota 2 ...

valve isn't some great shining example of corporate behavior. they are however a very interesting experiment in a very different way to manage and run a software development company (no other company of their size is known to run the way they do).

Reply Parent Score: 1