Linked by Thom Holwerda on Sun 13th Aug 2017 13:26 UTC
Mac OS X

I spend an inordinate amount of time searching for information about macOS. Whether I am researching the answers for my section in MacFormat magazine, or trying to solve my own problems here, I am also daily reminded of Apple's wholesale failure to provide consistent and complete documentation of its flagship product.

The idea you would donate an inordinate amount of time and effort for free to the richest company in the world to perform work they ought to be doing is wholly and completely baffling to me.

Thread beginning with comment 647949
To read all comments associated with this story, please click here.
Non-existent Help files
by Parry on Mon 14th Aug 2017 15:32 UTC
Parry
Member since:
2014-06-03

Last night I wanted to plan my route from the North of England to the South. I usually use Google but I thought I'd give Apple Maps a chance first. Unable to find an option to avoid toll roads, I went to the Help file but, as I feared, it was totally useless. It's almost as if Apple discourages the use of help files because the GUI should be intuitive enough. I get it, but why have a help option if it doesn't help!?

Reply Score: 2

RE: Non-existent Help files
by darknexus on Mon 14th Aug 2017 16:47 in reply to "Non-existent Help files"
darknexus Member since:
2008-07-15

Apple are hardly alone in that regard. I can count on one hand the number of times a help file, for anything, has provided me a relevant answer.

Reply Parent Score: 2