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Just because some company prints it on paper it does make it true.
The laws of a lot of countries put limit to what a contract can impose on the customer. If a clause is considered vexatory the customer has to agree to it SPECIFICALLY (with ANOTHER signature).
And still (even if a clause was agreed), a judge can rule a clause null because it imposes illegal restrictions no matter what. It happens all the time.
And EULAs are pretty much all void and null in the European Union. Tested in court many times, expecially in Germany.
For some reason, almost no store actually will accept the product back for this reason. Circuit City, Best Buy, and so on all will charge restocking fees and many places have no return policies, even if you disagree with the license agreement. Manufacturers like Dell don't care if you don't agree to the license, they won't give you a full refund. Also, another problem is that people steal the license key from the box after opening it and try to return it, making it even more difficult for people to disagree with the license agreement. If you try to return it to the place of purchase, chances are you're not getting a full refund.




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Member since:
2005-06-29
A license for a piece of shrink-wrap software, may not be enforcable, in case it puts the user in a worse position than he had reason to believe when he bought the software (the software is in shrink-wrap and he is unable to read the license before buying).
That's not an excuse.
"YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR OTHERWISE USING THE PRODUCT. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE PRODUCT; YOU MAY RETURN IT TO YOUR PLACE OF PURCHASE FOR A FULL REFUND."