Twitter has banned one of its most notoriously contentious voices. On Tuesday evening, the microblogging service permanently suspended the account of [a notorious troll], a day after he incited his followers to bombard Ghostbusters star Leslie Jones with racist and demeaning tweets.
“People should be able to express diverse opinions and beliefs on Twitter,” a company spokesperson said in a statement provided to BuzzFeed News. “But no one deserves to be subjected to targeted abuse online, and our rules prohibit inciting or engaging in the targeted abuse or harassment of others.”
With platforms like Twitter and Facebook having become the de-facto space where people come to voice their opinion and a central axis in world events – think the attack in Nice, the failed coup in Turkey, which effectively took place on Twitter and Facebook – a lot of people lose sight of what these platforms really are: glorified, very large and very popular online forums.
There’s no difference between that forum you run for the community of frog statuette collectors you’re a part of on the one side, and Twitter on the other. If people on your forum post insulting messages, harass your fellow frog statue collectors, or send in waves of trolls to post racist, hateful, and abusive messages at them, you’d ban them, remove their comments, delete their accounts.
Twitter is no different. Twitter, like your frog statuette collector forum, is a private enterprise, a personal space, where you set the rules regarding what’s allowed and what isn’t. I do the same here on OSNews. Banning people from your forum, from OSNews, or, indeed, from Twitter, is not a freedom of speech issue. The right to free speech protects you from the government, not from Twitter, forum moderators, or me deleting your hateful comment from OSNews. Or, for that matter, from deleting your perfectly valid and well-argumented comment (which I don’t do, but you get the point). Platforms like Twitter may have become a popular forum for expression, but it has no more obligation to “protect” the “right to free speech” than you have the obligation to accept people walking into your house and saying hateful comments to you or your loved ones.
Twitter and Facebook face huge problems with systematic abuse from trolls, and banning this particularly nasty troll is nothing more than lip service to a famous actress and comedian, and it does nothing to address the core problem the platform faces. Twitter might consider spending less time screwing over third party developers and creating nonsense nobody wants, and focus on the real problems many of their real users have to face every single day.