Microsoft has – finally – announced its version of on-demand CRM software. For more than a year the software giant has nosed around the fact that it’s working on customer relationship management as a service, but it wasn’t until its annual Worldwide Partner Conference here July 11-13 that Microsoft Dynamics CRM Live made its formal debut.
This seems to be vapourware at the moment. Of course, the reason for the announcement is to make customers delay purchases of non-MSFT projects.