Apple Remote Desktop 2: An Inside Look

The release of Apple Remote Desktop 2 in June was yet another sign that Apple is building an increasingly enterprise-centric portfolio. Tools that help reduce technical support and system downtime and also automate software updates are critical. “My contention is that even as a small company, it is best to buy an integrated solution that addresses 80 to 90 percent of need,” said Forrester analyst David Friedlander. “It will significantly reduce management and support costs.

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