posted by weildish on Tue 20th Jan 2009 22:11 UTC
A recent unusual rise in Seagate Barracuda 1 TB hard drive fatalities got the company's attention as many customers were angry at the loss of their new drives. The Seagate forum was overrun with users asking for help and complaining of this "plague" that seemed to grip the drives made in Thailand and distributed to most major consumer countries throughout the world, but no one seemed to be able to find the answer-- directly from Seagate or elsewhere. In response to the epidemic, the company has isolated the "potential firmware issue" responsible and has provided a firmware upgrade to those who purchased the drive. Though the data remains intact on the affected drives (the hard drives simply locked up and became unusable), Seagate is also offering free data recovery to anyone who bought the drive and lost data afterwards.