Linked by Eugenia Loli-Queru on Fri 18th Jan 2008 10:38 UTC, submitted by glyphobet
Ubuntu, Kubuntu, Xubuntu Glyphobet writes "I've largely stopped reporting bugs to Ubuntu because of the condescending and dismissive attitude from their developers. Until Ubuntu's bug management culture starts to change, people like me, who can actually help make Ubuntu better, will be less and less likely to contribute."
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jaapjan
Member since:
2005-10-06

Doesn't that show a negative attitude? That's their job. Even if they are volunteer, they took the responsibility to do work on Ubuntu, so they should do it. It's that simple. If they don't want to do it, they should move aside so somebody else can do it.


It is not their job. As volunteers they offer something freely and that part is the part they like working on. They have no moral obligation whatsoever to actually work on bugs.. as volunteers. None.

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dimosd Member since:
2006-02-10

It is not their job. As volunteers they offer something freely and that part is the part they like working on. They have no moral obligation whatsoever to actually work on bugs.. as volunteers. None.


In that case I volunteer to sit around and do nothing in particular?
They have no moral obligation to volunteer in the first place; once they join the team, they do have to do their part and iron out bugs. Or leave any time they want.

Edited 2008-01-18 13:08 UTC

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BluenoseJake Member since:
2005-08-11

"It is not their job. As volunteers they offer something freely and that part is the part they like working on. They have no moral obligation whatsoever to actually work on bugs.. as volunteers. None."

Uh, when you volunteer to do something, you are saying "I will do this task" so when you take responisbility for something, even if it is volunteer, you do it, or you get out of the way.

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Thom_Holwerda Member since:
2005-06-29

Uh, when you volunteer to do something, you are saying "I will do this task" so when you take responisbility for something, even if it is volunteer, you do it, or you get out of the way.


Exactly. A promise is a promise, and a real man (or woman) does not break his promises. If you volunteer [promise] to take care of bugs, you take care of bugs - barring any unforeseen events, of course.

And no, boring bugs are not unforeseen events.

When I volunteered for OSNews (yes, we are a voluntary effort too) I promised David, OSNews' owners, I would take on the role of primary editor - including all the shite that comes with it. Does me being a volunteer mean I can ignore the more tedious tasks of OSNews? Of course not - they are part of the job and I knew that when I accepted the invitation to work here.

Edited 2008-01-18 13:25 UTC

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rkalla Member since:
2005-07-06

Blue,
One thing that I think of is that these volunteers are likely already doing a boat-load of work... Ubuntu is certainly getting better with each release.

I doubt they could tackle all outstanding bugs, so there will certainly be bugs that hang around release after release after release as higher priority items are tackled.

Bug reporting/fixing is not a closed loop. Unless of course you guys know developers that are literally just sitting around doing nothing ;)

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Priest Member since:
2006-05-12

Stop being petty. When you volunteer, you typically volunteer /some/ of your time, not all of it. Even if you do dedicate /all/ of your time, you may still not have enough time to get to everything so you have to prioritize and pick your battles.

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