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*salute*
I've been both a Windows user, and a Mac user. I know the crap I went through, and the difficulty my customers live with every day using Windows as a non-geek.
The broad-generalisation is as broad as the thousands of customers I've helped; Windows is a battle.
Perhaps the "crap" you went through is due more to your skill level than Windows? Perhaps you spent your time surfing for porn and clicking on dodgy links in your mail? It's a poor mechanic that blames his tools....
False generalizations can go both ways.
I also have been supporting Windows for a long time, I started working full time in 1993, and most of the people whose computers I have fixed stayed fixed. I always take the time to explain to my clients what went wrong, why it went wrong, and what could be done to keep it from happening again. Most of the time it is malware or hardware issues.
Windows NT based OS's have never tended to self destruct like Win9x, and the situation has only gotten better with each release.
I've been both a Windows user, and a Mac user. I know the crap I went through, and the difficulty my customers live with every day using Windows as a non-geek.
The broad-generalisation is as broad as the thousands of customers I've helped; Windows is a battle. For every "IT guy" or whatever it is you are that says stuff like that, there's another, like myself, that doesn't quite see the battles and struggles you do. Between XP and Ubuntu at work supporting over a thousand users currently, the systems are so stable that it frees me to worry about other things like growth, infrastructure and other things, instead of little issues.
So I don't see the "battle" you do. Having done this for quite some time now and going through 98SE, NT4, 2000, and XP support, I really have to wonder what you and/or your customers are doing to these computers.
Don't get me wrong, I love Macs too. And with Ubuntu I've really grown to like Linux again. But they're all just tools to meet an end, not a religion.
That's the funny thing though. I'm having some trouble with some "non-geeks" with their Macs but I haven't run into any trouble with mine. In my experience it's been the same as life on Windows.
I stopped paying attention to much of the Mac versus Windows discussions but occasionally don the my asbestos gear. Both Mac and Windows have been a battle.







Member since:
2005-07-06
We Mac users *love* updates.
We even blog about them everytime a minor update appears in Software Update.
This mindset doesn't exist on Windows where you have to battle with your OS constantly, trying to overpower the machine's will. "Hi, I just sent your personal details and bios hash to Microsoft, do you want to restart? No? Okay, I'll just remind you every fifteen minutes with a popup that will catch you out as you type and cause your app to terminate, losing your work"
Thanks for the ridiculous broad generalization about Windows and its users. We'll continue to hold our broad generalizations and stereotypes about Mac users as well. How do you like your overpriced hardware, anyway?