Linked by Universal Mind on Fri 6th Aug 2010 16:16 UTC
Apple The "Macs are too expensive" argument is one of the most tiresome and long-lived flamewars in internet history. Obviously, Apple makes a premium product and charges premium prices, and you can always find a computer from another vendor that seems to match or exceed specs that costs less. But if you look at Apple's Mac Pro line, and compare it not so much to other vendors, but to the past lineup of Mac Pros, you discover some very unpleasant truths that help explain why Apple is enjoying record earnings for their Mac line, but doing so to the detriment of some its most loyal and valuable customers.
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Already wrong at the second sentence.
by tupp on Fri 6th Aug 2010 17:44 UTC
tupp
Member since:
2006-11-12

FTA:

Obviously, Apple makes a premium product and charges premium prices...

The part about high prices is obvious.

The other part about Apple making a "premium" product is not obvious, primarily because it is false.

Are these features of "premium" products?:
- overheating original Mac;
- the round mouse;
- overheating laptops;
- dying batteries (Ipod);
- lack of connectivity;
- non-standard, proprietary connectors;
- glass laptop touchpads cracking;
- Imac 27" yellow screens;
- Imac graphics issues (black screens on boot-up);
- MacBook plastics cracking;
- MacBook fan "mooing" (fixed with firmware);
- Time Capsule PSU death;
- iPhone 3G/3GS case cracking;
- G5 cooling issues;
- Magsafe connector/cable shorting and burning;
- Mighty Mouse ball susceptible to constant malfunction from dirt;
- Machined laptop enclosures that bend (caused Apple to go back to plastic);
- Iphone 4 back glass supceptible to shattering;
- Iphone 4 antenna fiasco;
- etc.

Reply Score: 21

jackeebleu Member since:
2006-01-26

This post is TROLL-Icious!

Reply Parent Score: 0

tupp Member since:
2006-11-12

This post is TROLL-Icious!

That post is the TRUTH!

Reply Parent Score: 3

Bill Shooter of Bul Member since:
2006-07-14

Can you name any electronics manufacturer of apple's stature that does not have some issues? Its not like they are selling drinking water or some other commodity with a well established quantitative measure of quality.

Reply Parent Score: 3

tupp Member since:
2006-11-12

Can you name any electronics manufacturer of apple's stature that does not have some issues?

Apple doesn't have just "some" issues -- Apple has constant, chronic design/engineering mishaps.

The total number of all such serious design/engineering problems for the past decade from all of the other major electronics manufacturers combined is less than the number of Apple blunders on the above list. And that list is not exhaustive nor does it include any of Apples GUI problems.

Reply Parent Score: 4

nicolasgoddone Member since:
2009-04-20

You are right, all manufacturers have hw problems from time to time, but at least they don't market their stuff as the panachea to all their problems or go deleting posts in their support forums when start to pop up now do they?

Reply Parent Score: 2

Morgan Member since:
2005-06-29

You can build a similar list for any major manufacturer. Dell and Toshiba particularly come to mind. I can't count the Toshiba laptops I've had to fix recurrent issues like the power receptacle breaking and falling into the case (nearly impossible to fix without a new bottom shell), six-month life on the LCD lamp and inverter, rampant keyboard failure, etc.

Then there is Sony's infamous failing RAM slots in early and mid-2000s Vaio laptops. Dell with their faulty capacitor cover-up, HP and Compaq with overheating drives and underpowered power supplies, respectively...I can go on all day, as I've been diagnosing and fixing these issues for friends, family and customers for the past 15 years.

I couldn't help but notice that your list had 18 incidents over a 30-year life span; not bad for one company. You also included fixed issues -- "MacBook fan 'mooing' (fixed with firmware)" -- and issues common to anything made similar -- "Iphone 4 back glass susceptible to shattering" -- seriously? So is my monitor and any freaking thing else on this planet made of glass!

Sorry but just about everything on your list has happened to every tech gadget company and computer manufacturer out there. I mean, come on: "G5 cooling issues" -- have you never owned a Pentium 4? "Mighty Mouse ball susceptible to constant malfunction from dirt" -- as was every ball-based mouse made in the past 30 years or so.

Look, I'm not apologizing for Apple; they are a tech company and they have their good and bad designs. In fact, I'll give you proprietary connectors one hundred percent; that's a beef I've had with Apple since day one (and I'm literally as old as the Apple ][ ). My point is that it's easy to build a list like this for any company, and it doesn't prove anything.

Reply Parent Score: 4

DeadFishMan Member since:
2006-01-09

While I don't have any beef with most of your points, this one really bugs me...

"Iphone 4 back glass susceptible to shattering" -- seriously? So is my monitor and any freaking thing else on this planet made of glass!


Unlike a monitor, a cell phone is intended to be kept mostly on a back pocket or some such and MUST face a drop on the floor every now and then and therefore having any part made of glass that can crack, shatter, scratch or otherwise damage easily is indeed a poor design decision. Apple probably knows it but then again it is not exactly known for putting function over form...

Reply Parent Score: 4

nt_jerkface Member since:
2009-08-26

I can't count the Toshiba laptops I've had to fix recurrent issues like the power receptacle breaking and falling into the case (nearly impossible to fix without a new bottom shell), six-month life on the LCD lamp and inverter, rampant keyboard failure, etc.


Sounds like bad luck and not indicative of the company.

http://www.engadget.com/2009/11/17/laptop-reliability-survey-asus-a...

Reply Parent Score: 2