Linked by Thom Holwerda on Tue 3rd Jan 2012 23:04 UTC
"Of all the ways you might have imagined Microsoft screwing up, 'making something fantastic' is probably last on the list. As every business student will tell you, the first and most important step to success is making a quality product. Yet, Microsoft seem to have found themselves in the very strange situation of making something very good - their mobile platform, Windows Phone - and actually doing worse than before. Even more confusing, however, is that it might be Microsoft's commitment to finally get it right this time that has hurt them. And somewhere in this mess, there are a number of lessons for some very new challenges to businesses."