Linked by Thom Holwerda on Mon 14th May 2012 18:28 UTC
Apple "I think that Apple could be just as strong and good and be open, but how can you challenge it when a company is making that much money?", Wozniak told a crowd in Sydney, according to ITNews. They'd score so many brownie points the internet would explode.
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MOS6510
Member since:
2011-05-12

Screw them up all you like, but don't expect Apple to help you.

And IT products are very different to other things. Fiddling and messing about with them involves, mostly, nothing more than Google, a keyboard and a mouse. You can do it inside your house from your chair. It's often easy and cheap. And when things go wrong you can often restore a backup or the original firmware.

I can't think of any other category of products that people would, in large numbers, want to fiddle with. Not many people tune their fridge or extend the capacity of their couch.

Reply Parent Score: 2

Soulbender Member since:
2005-08-18

Screw them up all you like, but don't expect Apple to help you.

Uh yeah, that's what I've been saying.

You can do it inside your house from your chair. It's often easy and cheap. And when things go wrong you can often restore a backup or the original firmware.


And since they can easily be restored to pristine condition the problem with having people fiddle with them is exactly what?

Not many people tune their fridge or extend the capacity of their couch.


Actually, a lot of people customize many things in their daily lives.

Reply Parent Score: 2

MOS6510 Member since:
2011-05-12

It's the need/reason for people to have to restore is what you should try to avoid, because it gives your product the image of being so crap you need to restore it every now and then. Just like it gave the MessagePad the image of being dyslectic, even when that was fixed.

When someone says "I needed to do a clean install of Windows and reinstall all my programs and data which took me all weekend" everybody accepts this as "normal", because it's Windows. When a program crashes on OS X people respond surprised, because non-Apple users think this never happens.

Microsoft doesn't need a positive Windows image, because it will sell anyway. Apple does need a positive image, because that is their main selling point.

Reply Parent Score: 2