"I've been writing about Windows for almost 20 years, and I feel like I've kind of seen it all. But for the past several days, I've been struggling under the weight of the most brutal email onslaught I've ever endured over these two decades. And if my email is any indication, and I believe it is, the majority of people out there have absolutely no idea what Windows RT is. This is a problem." When even Paul Thurrot is worried, you can be sure it is, actually, a problem. We're going to see and hear about a lot of frustrated customer who can't load up their 1997 copy of Awesome Garden Designer 2.0 Deluxe.