Chairman Insists that Dell’s Troubles Are Short-Term Setbacks

You would have thought, in view of the week’s events, that Michael Dell would show up at a greet-the-folks gathering here Friday looking like some whiter shade of pale. Not a bit: Appearing in a packed hotel ballroom during a brief stopover, the founder and chairman of the computer maker Dell seemed to glow a sort of sun-drenched pink as he defended his company and his actions. “There are a number of things a company might do in this situation – run and hide, wait for the regulators or claim it’s not a problem,” Dell told an audience convened by the local chamber of commerce. “We’ve exercised an abundance of caution. Beyond all the hysteria, we’re doing the right thing for our customers, and they’ll appreciate it in the long run.”


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