Linked by Thom Holwerda on Wed 20th Dec 2017 17:36 UTC
Apple

A Reddit post from last week has sparked a discussion regarding iPhone performance as a function of battery age. While we expect battery capacity to decrease as batteries age, we expect processor performance to stay the same. However, users with older iPhones with lower-than-expected Geekbench 4 scores have reported that replacing the battery increases their score (as well as the performance of the phone). What's going on here? How many phones are experiencing decreased Geekbench 4 score?

To answer these questions I've plotted the kernel density of Geekbench 4 single-core scores for the iPhone 6s and the iPhone 7 running different versions of iOS. Scores obtained in low-power mode are not included in the distribution.

Evidence seems to be mounting that Apple is decreasing the clock speed of iPhones with decreased battery capacity to maintain the advertised battery life.

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RE[4]: Known issue
by Alfman on Fri 22nd Dec 2017 15:45 UTC in reply to "RE[3]: Known issue"
Alfman
Member since:
2011-01-28

Tony Swash,

Things like Geekbench may not produce a useful metric in this situation.

What Apple has done is introduce a throttling system used in very specific and episodic situations where iPhones with older partially worn out batteries encounter peak system utilisation (a relatively rare event) which without the episodic throttling could cause the iPhone to suddenly shut down due to lack of power.


I'm sorry Tony, but if an android vendor used this as an excuse for why users couldn't run the CPU at full speed, then we would rightfully be criticizing them right now. Apple does not get a pass here, this is a fail. I don't buy their excuses in the least and I think they were made up by PR. However even if you want take apple 100% at their word and argue that apple does this to prevent crashes under high load, then this is an implicit engineering fail for the iphones. Normal phones don't crash under high load, if I were an apple customer I would demand to know why their iphones are crashing. Even with old batteries in other phones this is not normal and the iphone should not have a crashing problem even on an old charged battery.

I'm open to evidence that apple is telling the truth about the iphone crashing under load, but I think it's an outright lie to cover up their motive for deliberately slowing down old phones after updates. Especially since they said this:

Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We've now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.


WTF apple!? If the iphone really does have a crashing problem and its power supply margins are too tight to run reliably on old batteries, then what about fixing the damn problem? This response that they'd officially continue to degrade performance of old phones in the future is insulting. That's as close to an official policy of planned obsolescence as you can get.

I'm not an apple customer, but I still recognize that apple is a trendsetter. If users don't collectively send a message for companies to stop it when they are condoning performance loss on older devices, then we will end up encouraging more of this sort of behavior in the future. I don't care if it's apple, microsoft, google, or whoever, please let's just stand up against bad precedents like this, otherwise it might become the new norm.

Edited 2017-12-22 16:02 UTC

Reply Parent Score: 4

RE[5]: Known issue
by Tony Swash on Fri 22nd Dec 2017 20:00 in reply to "RE[4]: Known issue"
Tony Swash Member since:
2009-08-22

I'm sorry Tony, but if an android vendor used this as an excuse for why users couldn't run the CPU at full speed, then we would rightfully be criticising them right now. Apple does not get a pass here, this is a fail.


Well first of all this type of issue - i.e. operating system updates affecting handset speeds - is far less common in the Android world simply because operating system updates are so much rarer than in the iOS world.

I do think Apple could have handled this better and more transparently, particularly as there was a pre-existing tech myth that Apple deliberately slowed down old iPhones in order to sell new ones. I think there should be a built in feature in iOS that replicates the function of apps like Battery Life and which would let owners know that the battery in their handset was degrading, by how much and the likely consequences and remedies available.

As a result of this story I downloaded the Battery Life app and checked my iPhone 6 and discovered my battery had degraded by about 9%, luckily not enough effect anything much. My iPhone, which is running the latest iOS version, doesn’t feel any slower than when I got it, although as always third party app quality varies and sometimes an update can be problematic.

Apple’s solution of background throttling when a degraded battery begins to exceed its limits no doubt sounded like a sensible engineering solution when it was being designed and implemented but it needed to be communicated and explained in advance, and openly, which it wasn’t. Hopefully Apple learns from such episodes.

Reply Parent Score: 0

RE[6]: Known issue
by Tony Swash on Fri 22nd Dec 2017 20:04 in reply to "RE[5]: Known issue"
Tony Swash Member since:
2009-08-22

This article has some interesting stuff to say, and lots of info and data, about this issue.

https://techpinions.com/iphone-battery-slow-down-or-die/51915

Reply Parent Score: 0

RE[6]: Known issue
by Alfman on Fri 22nd Dec 2017 21:51 in reply to "RE[5]: Known issue"
Alfman Member since:
2011-01-28

Tony Swash,

Well first of all this type of issue - i.e. operating system updates affecting handset speeds - is far less common in the Android world simply because operating system updates are so much rarer than in the iOS world.


Ah yes, the classic pivot maneuver: when attacked, switch topic and blame anything else. I'll admit to plenty of android faults, but this isn't one of them. A stronger bait would have been "apple might reduce my phone's performance, but at least it doesn't catch on fire!" Haha ;)

I do think Apple could have handled this better and more transparently, particularly as there was a pre-existing tech myth that Apple deliberately slowed down old iPhones in order to sell new ones. I think there should be a built in feature in iOS that replicates the function of apps like Battery Life and which would let owners know that the battery in their handset was degrading, by how much and the likely consequences and remedies available.


"Myth"->confirmed. Anyways I obviously agree that apple should have been transparent, not coming forward when all those users were reporting slowdowns year after year was such a dick move. Transparency is a good first step, however "transparency" by itself isn't an adequate settlement. Apple should give owners a way to revert the code in the IOS updates that introduced the hidden slowdowns without disclosure or consent.


Additionally insofar as apple phones are crashing at high load on old batteries, then apple should pledge to fix that defect in future phones. You've got to admit that apple planning to continue this in the future is a rather shit outcome for consumers. Demand better of them!

As a result of this story I downloaded the Battery Life app and checked my iPhone 6 and discovered my battery had degraded by about 9%, luckily not enough effect anything much. My iPhone, which is running the latest iOS version, doesn’t feel any slower than when I got it, although as always third party app quality varies and sometimes an update can be problematic.


If you don't mind, you could actually help with the tests I outlined in an earlier post. Can you provide the geekbench scores at low battery and again at full battery? It could help clarify whether the IOS degraded performance mode is based on battery voltage or battery cycles.

Reply Parent Score: 4