Apple Archive

Apple releases iOS 8.0.1, users report major problems with update

One week after the launch of iOS 8, Apple has already released its first update for the new OS in iOS 8.0.1, which contains a slew of bug fixes.

But you shouldn't hit the install button yet. Soon after the update hit, an abnormally high number of users immediately started reporting that the iOS 8.0.1 update is breaking cellular reception and other features like TouchID. For those affected, "no service" is displayed after the update has been installed, and toggling airplane mode or powering the phone off and on again doesn't seem to be fixing it. We've reached out to Apple for comment on the situation.

Do not install this update. There's no way around it - these issues are very widespread. The iOS developers and ordinary users in my Twitter timeline are not pleased right now.

AnandTech’s iOS 8 review

I missed this one last week, so just pretend it's 17 September. AnandTech's in-depth review of iOS 8, probably the best one you'll read online. They conclude:

Despite my concerns, iOS 8 makes me feel excited for the future more than anything else. Apple's steps to open up more options for customization by developers and users on iOS marks a significant departure from their previous releases. It's not Android but it isn't meant to be. It brings new features and capabilities that are implemented in a very Apple-like manner, for better or for worse. I don't think it's going to do much to sway Android fans toward iOS, but it gives a lot of reason for current iOS users to stay with Apple. This is especially true for users who can take advantage of continuity. iOS 8 feels like another step in the maturation that began with iOS 7. Most exciting of all is that it's still only the beginning.

Like I said before: consolidation.

iOS 8, thoroughly reviewed

In-depth iOS 8 review at Ars.

With this release, Apple is trying to make additions that developers and power users want without upsetting people who come to iOS specifically because of its consistency and simplicity. It's telling that just about every major iOS 8 feature can be disabled or ignored, and that big transformative features like third-party extensions are hidden from view by default. A surface-level glance at iOS 8 suggests an operating system that isn't all that different from iOS 7. Look just a little deeper, though, and you'll see just how different it is.

As someone who finds Android the least crappy mobile operating system (by a very, very narrow margin), I see little in iOS 8 (or the new iPhones, for that matter) to convince me otherwise. The additions are very welcome for iOS users, but it's nothing we haven't seen before; nothing that makes me go - yes, this gives iOS the edge it needs (for me). Not that it matters - iOS, the iPhone, and Apple are doing just fine without massive hordes of Android users making the jump.

If feels like to me the new iPhones and iOS 8 are here to consolidate their existing market - not to expand it at the cost of the competition.

iOS 8 released

Apple has released iOS 8, the latest version of its mobile operating system, for iPhone, iPad, and iPod touch. Users can download the new software by navigating to the "general" tab in their device's settings menu and selecting "software update." If you don't want to download the update wirelessly - perhaps you're on a restrictive data plan and have limited Wi-Fi access - you can also connect your phone to the latest version of iTunes to download the update. The iOS 8 update pack weighs in at 1.4GB and requires a staggering 5.7GB of free space to install on an iPhone (6.9GB on an iPad), so you may need to delete something like half a dozen games to free up some room before you get started.

Lots of improvements over iOS 7, so definitely worth it. Do pay mind to the hefty space requirements, though.

Apple releases U2 album removal tool

Apple has released a tool to remove U2's new album from its customers' iTunes accounts six days after giving away the music for free.

Some users had complained about the fact that Songs of Innocence had automatically been downloaded to their devices without their permission.

It had not been immediately obvious to many of the account holders how to delete the tracks.

The US tech firm now offers a one-click removal button.

Great headline. Great story. Great everything. This is just great.

Apple announces new iPhones, Apple Watch

It's that time of the year again: Apple announced a bunch of new products. First, the iPhone 6 and iPhone Plus - 4.7" and 5.5", with upgraded silicon, better camera, and a new design. They both look like fantastic and worthy upgrades for iOS users, although I'm sure some are going to cringe over the camera bulge and the hilarious, Samsung-y one-handed mode called Reachability (yes. That is a thing. A thing Tim Cook showed off as a feature).

Moving on, the biggest news, of course, is Apple's entry into the smartwatch market. It's called the Apple Watch, and to sum it up: they put an iPhone on your wrist - including a homescreen, endless applications, a long list of features like using it to control other Apple devices, and so on. The user interface is operated through a combination of a crown on the side of the device and the touchscreen. The touch screen can sense the difference between a tap and a press, with the latter being used a right-click sort of thing.

If this sounds complex for a watch, you're not alone. The interface looked incredibly cumbersome and complex to me - far more so than what I've seen of Android Wear. For instance, the homescreen is a grid of round, zoomed-out icons that you navigate by panning with touch, but zooming in with the crown on the side. In other words, you have to shift from screen to crown to screen to launch an application. Add in the various up/down/right/left swipes, touch+holds, and the difference between taps and presses, as well as the tiny display, and it just sounds cumbersome and complex to me. Take a look at the photos application - now zoom with the crown, pan with swipes, zoom with the crown, pan with the screen, until you find the photo you want (and remember: you have to do it all that with just one hand!). Good luck, with that.

As for the hardware - it's square, and that will most likely be the most dividing aspect of it all. Some prefer square watches, some round. I'm firmly in the round camp, and combined with the 'bulgy' and curvy design of the Apple Watch it just looks entirely unappealing to me - not to mention uncomfortable, with that huge sensor bulge pressing into your wrist. It looks and operates like a tiny computer strapped to your wrist - and that's exactly not what I would want in a smartwatch.

Then there's the weirdest thing about the Apple Watch: that awkwardly huge button underneath the crown. Press it, and it will open a messaging application, allowing you to send messages and make calls to a select group of friends (after scrolling with the crown, of course). Yes, they dedicated the only button on the device to that. It's indicative of something I'm not used to seeing from Apple: everything and the kitchen sink.

In a nutshell - it seems like the Android Wear team is a lot better at saying 'no' than the Apple Watch Team.

The Apple Watch will go on sale "early 2015", will come in two sizes, and six different materials. Straps are interchangeable. Apple only announced the price of the cheapest model (no sapphire on this one): $349. Missing from the entire presentation? Battery life. Apple made zero mentions or references to battery life, which tells you all you need to know. In current versions, it sucks. The biggest drawback? It requires an iPhone 5 or higher. Other platforms are not supported.

It's very hard to make any predictions about where this is going. Will users prefer the everything-and-the-kitchen-sink, complex approach from Apple, or the simpler, restricted approach from Google? This is a new device category, so I have absolutely no idea. This thing is either going to be Tim Cook's iPhone, or Tim Cook's Newton (Peter Bright had the same idea).

I'm not placing any bets.

‘The wrong size’

Marco Arment:

The Apple fans who had previously defended the 3.5-inch screen - myself included - got the new one, got used to it, and never wanted to go back to the smaller screens. It turned out that while the larger screen did make the phone slightly taller, technological progress also let Apple make the phone thinner and much lighter.

We had resisted the idea of bigger screens not because we hated screen space, but because we thought they'd bring major costs in size and weight. But the iPhone 5 really didn't.

The "right size" principle was disproven. We were wrong.

This is an interesting bit of revisionist history. The argument that in those earlier days, phones with larger screens had to be thicker, heavier, and have less battery life simply does not add up. The Galaxy SII, for instance, was only 4 grams heavier than the iPhone 5, and was unveiled in the timeframe Arment is referring to (early 2011). Battery life on the SII was about two days of use, which is not very different from an iPhone 4/5 either. It was, however, slightly thicker (8.5mm vs. 7.6mm).

This is just one phone, but it illustrates that while it's nice that he's admitting both he and Gruber were wrong about display sizes, it's a bit embarrassing to see him make claims that are provably false. It was obvious to everyone who wasn't part of any camp that phones with larger screens were going to be the norm - and aside from the obvious argument that they're bigger, the arguments about weight, battery life, and thickness were untrue then just as much as they are untrue now.

What I'm most interested in tomorrow - aside from the possible smartwatch, which I'm very excited about - is in what ways Tim Cook is going to spin, twist, turn, and revise history to explain why large screen phones are suddenly okay.

Because those will be the arguments copy/pasted on every technology forum for years and years to come.

iCloud accounts compromised, but iCloud not compromised

We wanted to provide an update to our investigation into the theft of photos of certain celebrities. When we learned of the theft, we were outraged and immediately mobilized Apple's engineers to discover the source. Our customers' privacy and security are of utmost importance to us. After more than 40 hours of investigation, we have discovered that certain celebrity accounts were compromised by a very targeted attack on user names, passwords and security questions, a practice that has become all too common on the Internet. None of the cases we have investigated has resulted from any breach in any of Apple's systems including iCloud or Find my iPhone.

So, iCloud accounts were compromised, but iCloud was not compromised.

Ok.

Seeing through the illusion: Apple’s mastery of the media

Apple's public relations (PR) department is probably the best in the world - certainly more impressive at shaping and controlling the discussion of its products than any other technology company. Before customers get their first chance to see or touch a new Apple product, the company has carefully orchestrated almost every one of its public appearances: controlled leaks and advance briefings for favored writers, an invite-only media debut, and a special early review process for a group of pre-screened, known-positive writers. Nothing is left to chance, and in the rare case where Apple doesn't control the initial message, it remedies that by using proxies to deliver carefully crafted, off-the-record responses.

A well-written article by Mark Gurman, detailing Apple's PR practices. Especially the parts about how Apple carefully manipulates journalists, bloggers, and newspapers is very interesting. We all know that they do this, of course, but it's great to see it all penned down like this.

It's a long read, but definitely worth it.

Apple reportedly working on 12.9-inch iPad

Apple is developing a larger iPad with a 12.9-inch display that it plans to begin manufacturing early next year, according to Bloomberg. It's not stated when the larger iPad will actually be released, but reports have swirled around the development of an iPad at this size for about a year now, so it's quite possible that it's finally headed toward a launch. Apple's existing iPads, the Air and the mini, have 9.7- and 7.9-inch displays. At 12.9 inches, this purported iPad would be closer in size to a laptop, like the MacBook Air.

A little birdie has provided us with an exclusive photo of the device.

Simplifying the bull: how Picasso helps to teach Apple’s style

Steven P. Jobs established Apple University as a way to inculcate employees into Apple’s business culture and educate them about its history, particularly as the company grew and the tech business changed. Courses are not required, only recommended, but getting new employees to enroll is rarely a problem.

Although many companies have such internal programs, sometimes referred to as indoctrination, Apple's version is a topic of speculation and fascination in the tech world.

Mildly interesting puff piece on Apple, but what I found kind of hilarious is how the author chose Apple's mice as a shining example of Apple's philosophy. Apple makes some great, defining products - but Apple's mice are absolutely horrible. The little mice timeline also curiously omits the most horrible mouse in computer history.

About 7-10 years ago, I was talking to a sales person at the oldest and then-largest Apple retail chain in my country (founded by the first Dutchman to own a Mac). The sales person was obviously a fervent Apple fan, but as we were detailing my Mac purchase, he said "do you want an Apple mouse, or a mouse that works?"

The first thing I do when I buy a new Mac is toss out the Apple mouse.

China refutes claim of government ban on Apple purchases

Apple Inc products such as laptops and tablets are not banned from Chinese government procurement lists, according to the country's chief procurement center, refuting a report claiming Apple was blacklisted on national security concerns.

According to a Bloomberg News report published on Wednesday, 10 Apple products, including MacBook laptops and iPad tablets, were taken off a government list of approved hardware due to security concerns.

The Central Government Procurement Centre, as well as the finance ministry and Apple, said the company never applied to be on the list in the first place.

Earlier reports were wrong.

China bans iPads, MacBooks from government use

China's government excluded Apple Inc. iPads and MacBook laptops from the list of products that can be bought with public money because of security concerns, according to government officials familiar with the matter.

Windows 8 was already banned from Chinese government computers.

I can't really blame the Chinese government. American companies have cooperated very closely with the US intelligence industry, so it was only a matter of time before the Chinese government started doing to American companies what the American government did to Chinese companies.

The several billion dollars question formulated in one word: iPhone?

‘iOS: About diagnostic capabilities’

Update: Zdziarski put up a more detailed response.

Apple responded to the backdoor story.

Each of these diagnostic capabilities requires the user to have unlocked their device and agreed to trust another computer. Any data transmitted between the iOS device and trusted computer is encrypted with keys not shared with Apple. For users who have enabled iTunes Wi-Fi Sync on a trusted computer, these services may also be accessed wirelessly by that computer.

Zdziarski, the author of the article that started this all, is not impressed.

I don’t buy for a minute that these services are intended solely for diagnostics. The data they leak is of an extreme personal nature. There is no notification to the user. A real diagnostic tool would have been engineered to respect the user, prompt them like applications do for access to data, and respect backup encryption. Tell me, what is the point in promising the user encryption if there is a back door to bypass it?

Apple response doesn't actually deny or contradict anything Zdziarski stated, so in the end, it all comes down to trust. Apple claims they only use these tools for "diagnostics" (which is a stretch considering the extensive and pervasive nature of the data they expose, but alas), and it's up to us to decide whether we trust them or not. If you still trust Apple - or Google, or Microsoft, or any other major technology company, for that matter - at this point, then I admire your child-like innocence.

Explaining Continuity: tying iOS 8 and OS X Yosemite together

Continuity isn't a monolithic feature of the new operating systems so much as it is a range of features, each with its own hardware requirements and mode of operation. As we already did for iOS 8's Extensions, in this article we'll be using Apple's developer documentation, WWDC videos, and early reports from forums and rumor sites to explain the technology behind these features. We'll speak in brief about how phone integration and AirDrop work. Then, we'll examine how Handoff works and how developers can integrate Handoff support into their own iOS and OS X applications.

Ars takes a look at Apple's Continuity.

Backdoors and surveillance mechanisms in iOS devices

Jonathan Zdziarski's paper about backdoors, attack points and surveillance mechanisms built into iOS is quite, quite interesting.

recent revelations exposed the use (or abuse) of operating system features in the surveillance of targeted individuals by the National Security Agency (NSA), of whom some subjects appear to be American citizens. This paper identifies the most probable techniques that were used, based on the descriptions provided by the media, and today’s possible techniques that could be exploited in the future, based on what may be back doors, bypass switches, general weaknesses, or surveillance mechanisms intended for enterprise use in current release versions of iOS. More importantly, I will identify several services and mechanisms that can be abused by a government agency or malicious party to extract intelligence on a subject, including services that may in fact be back doors introduced by the manufacturer. A number of techniques will also be examined in order to harden the operating system against attempted espionage, including counter-forensics techniques.

This paper is actually half a year old - give or take - but it's gotten a lot of attention recently due to, well, the fact that he has uploaded a PowerPoint from a talk about these matters, which is obviously a little bit more accessible than a proper scientific journal article.

For instance, despite Apple's claims of not being able to read your encrypted iMessages, there's this:

In October 2013, Quarkslab exposed design flaws in Apple's iMessage protocol demonstrating that Apple does, despite its vehement denial, have the technical capability to intercept private iMessage traffic if they so desired, or were coerced to under a court order. The iMessage protocol is touted to use end-to-end encryption, however Quarkslab revealed in their research that the asymmetric keys generated to perform this encryption are exchanged through key directory servers centrally managed by Apple, which allow for substitute keys to be injected to allow eavesdropping to be performed. Similarly, the group revealed that certificate pinning, a very common and easy-to-implement certificate chain security mechanism, was not implemented in iMessage, potentially allowing malicious parties to perform MiTM attacks against iMessage in the same fashion.

There are also several services in iOS that facilitate organisations like the NSA, yet these features have no reason to be there. They are not referenced by any (known) Apple software, do not require developer mode (so they're not debugging tools or anything), and are available on every single iOS device.

One example of these services is a packet sniffer, com.apple.pcapd, which "dumps network traffic and HTTP request/response data traveling into and out of the device" and "can be targeted via WiFi for remote monitoring". It runs on every iOS device. Then there's com.apple.mobile.file_relay, which "completely bypasses Apple’s backup encryption for end-user security", "has evolved considerably, even in iOS 7, to expose much personal data", and is "very intentionally placed and intended to dump data from the device by request".

This second one, especially, only gave relatively limited access in iOS 2.x, but in iOS 7 has grown to give access to pretty much everything, down to "a complete metadata disk sparseimage of the iOS file system, sans actual content", meaning time stamps, file names, names of all installed applications and their documents, configured email accounts, and lot more. As you can see, the exposed information goes quite deep.

Apple is a company that continuously claims it cares about security and your privacy, but yet they actively make it easy to get to all your personal data. There's a massive contradiction between Apple's marketing fluff on the one hand, and the reality of the access iOS provides to your personal data on the other - down to outright lies about Apple not being able to read your iMessages.

Those of us who aren't corporate cheerleaders are not surprised by this in the slightest - Apple, Microsoft, Google, they're all the same - but I still encounter people online every day who seem to believe the marketing nonsense Apple puts out. People, it doesn't get much clearer than this: Apple does not care about your privacy any more or less than its competitors.

Apple, accessibility: pushing back against unacceptable realities

Accessibility is something that seldom gets the attention it deserves. Most of us go about our day without ever wondering how accessible an iPhone or iPad or Mac is to the blind or the deaf, to those with autism or motor disfunction, or how accessible the apps that run on them are. Yet there are people who do care deeply about accessibility. Those who need iPhones and iPads and Macs to be ever-more accessible, of course, and those working to make iPhone and iPads and Macs ever-more accessible. Among technology companies, Apple does a tremendous job not only implementing accessibility, but promoting it and prioritizing it as well. And it starts at the very top.

An area where Apple leads. It might not be an area that's considered very sexy or flashy, but it's hugely important for large numbers of people.

iOS 8 privacy updates

The latest updates to iOS 8 and OS X Yosemite introduce some very welcomed changes to the way Security and Privacy is dealt with on these platforms and may serve as an inspiration for others.

I've gathered this information by watching over 17 hours of WWDC 2014 sessions and carefully reviewing, analyzing what was said, and writing a huge number of notes on Security, Privacy, UX and other areas which I will be publishing here in the coming weeks.

A very detailed look at all that's coming to the Apple platforms in terms of privacy and security.

Apple releases OS X 10.9.4, iOS 7.1.2, Apple TV 6.2

Some operating system updates from Cupertino today. First up, OS X 10.9.4.

This update:

  • Fixes an issue that prevented some Macs from automatically connecting to known Wi-Fi networks
  • Fixes issue causing the background or Apple logo to appear incorrectly on startup
  • Improves the reliability of waking from sleep
  • Includes Safari 7.0.5

iOS 7.1.2 has also been released.

Apple has released iOS 7.1.2. This update contains bug fixes and security updates. These include an update to iBeacon connectivity and stability, data transfers for 3rd party accessories, and data protection class issues with Mail attachments.

To round it all off, Apple also updated the Apple TV to version 6.2.

Metal in iOS 8: explained

Metal. If the name sounds hardcore, it's because it's a hardcore improvement to the way games will be able to perform on iOS 8. Metal represents a much more no-nonsense approach to getting the most out of the Apple A7's gaming performance, assuring users of the iPhone 5S, iPad Air and iPad mini with Retina display that their devices will continue to be top-notch game systems come this fall.

Right now in iOS 7 software called OpenGL ES sits in between the game and the core hardware that runs it, translating function calls into graphics commands that are sent to the hardware. It's a lot of overhead. And iOS 8 is getting rid of a lot of it.

A nice overview of Apple's Metal.