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Consumers are being harmed because:
1 When a company becomes powerful enough to intentionally corrupt the accepted standards of a global resource and the only way to then fully access that global resource is to use that companys product, the consumer is harmed.
Examples: HTML, JAVA, Active X, etc . . I do not use MS products and am damn tired of the mess of incompatibility that IE and Microsoft has created on the Web.
2. When a company becomes powerful enough to dominate global communication / documentation protocols and refuses to document those protocols then the consumer is forced to purchase that companies products to communicate with the masses, the consumer is harmed.
Example: Office. I do not use MS products and was declined for an interview because I was unable to submit my resume in .doc format.
3. When a company becomes powerful enough to "influence" third party vendors to make it really difficult to NOT buy first companys products when there is no intention of ever using those products, the consumer is harmed.
Example. Windows preloads. I do not use MS products and I am tired of the fact that I have probably purchased 25 licenses for software that I don't use, will never use and cannot be reasonably reimbursed for those unwilling purchases.
Do I need to go on?
1. "intentionally corrupt" I take you refer to Java. Microsoft dev teams saw holes to be filed. They went ahead and fixed them. Most C++ compiler vendors do the same. What you think is "intentionally corrupt" another might say "fixed." Tired of the mess of incompatibility that IE and Microsoft has created on the Web? Didn't Netscape do the same?
2. Why would they have to open up their document format? Wouldn't that just be giving their business up? Doesn't PDF exists in your world? Couldn't you just submit your résumé in RTF format with a .doc extension?
3. Then don't buy PCs that have windows preloaded. In all my years of buying a PC, buying a OSless PC has never been a problem. Most top 5 PC maker offer OSless PCs (except Apple.) If you're a big business, then PC consultants can cater PCs to your company's needs.
Do I need to go on?
I am still waiting for real reasons.