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Still haven't had anything work though.
Imagine a laptop that works find and has SP1. I uninstall CA antivirus and then install the CA Internet Security Suite.
I get a STOP = c000021a
I can't even boot safe mode. I thought safe mode is only meant to load just windows.
For some reason there is no system restore available and no minidump.
Backup and reload is the only course of action. (Imagine customer whining that they need there precious computer now).
One month old laptop and the only thing I did was uninstall and then install a program. How dodgy is that?!
If it was XP I could fix this.
Edited 2008-06-05 10:20 UTC
You'd use the Vista Recovery Disc (can be made with Vista SP1, or neowin made it available for download) - it's the replacement for the Recovery Console, same as you would do with booting onto an XP CD and dropping to the command line. From the recovery disc, you can try automatic repair, or use the command line to clean up.
I know you are running a repair shop and trying to fix others computers.
I am one of two people on our university campus who have "caged the beast", read as "Vista", as a virtual machine and run it from there.
Since I am the Linux and OS X person, I run the caged beast with VMWare Fusion. On my 2007 model iMac it runs at the speed of a regular PC install.
I had installed Vista onto a PC and it ran for about four months before the partition crapped all over itself and would not repair itself even after running chkdsk from the install DVD.
Now with a virtual Vista back up, all I need to do is copy it over from the external backup drive and I'm back on the road. I have little time to be down, especially, just re-installing Vista because of MicroSlop silliness.
Okay, where is the coffee?
Edited 2008-06-05 12:03 UTC







Member since:
2005-06-29
The repair tools changed. There's enough information on it out there on the web.