Linked by Thom Holwerda on Wed 25th Jun 2008 22:47 UTC, submitted by Flatland_Spider
Windows We're really on the subject of software installation issues on OSNews lately, and this story, making its rounds on the internet, fits in quite well. Back in the day, during the antitrust lawsuits against Microsoft, Microsoft had to make a whole slew of corporate email public. In light of Gates' imminent withdrawal from Microsoft, SeattlePI dug up a little gem among these emails, one in which Bill Gates goes on a full-blown rant about the difficulties he had trying to download and install Windows MovieMaker, back in 2003.
Thread beginning with comment 320122
To read all comments associated with this story, please click here.
microsoft.com rant
by google_ninja on Wed 25th Jun 2008 23:23 UTC
google_ninja
Member since:
2006-02-05

What has consistently amazed me for years now is how poor the website of the biggest tech company in the world is. Apart from poor design and ugly aesthetic, it is virtually impossible to find anything you are looking for. It is an order of magnitude easier to use google to get to a microsoft page then it is to use their search engine, which I have never had return the results I wanted before.

It doesn't stop there. MSDN and Technet have a ton of phenomenal documentation. I mean, I have been using the Microsoft DHTML reference way back since I was doing JSP work for firefox browsers deploying to solaris servers with an oracle backend.

But the same issues plague their tech sites. A ridiculous amount of poorly performing javascript to create a ui that is not only ugly and sluggish, but a pain to navigate. And again, a search function that is unique in how it never returns what you want. You would think that eventually with enough queries you would get good results for something, if by nothing more then plain dumb luck. nope. It is almost like they deliberately are trying to make a poor search engine.

It completely boggles my mind, and has for years.

Reply Score: 8

RE: microsoft.com rant
by sbergman27 on Thu 26th Jun 2008 20:07 in reply to "microsoft.com rant"
sbergman27 Member since:
2005-07-24

[quote]It completely boggles my mind, and has for years.[/quote]
Not surprising, really. Why should they work to make it better? Its users have to go there anyway.

Reply Parent Score: 2

RE[2]: microsoft.com rant
by google_ninja on Thu 26th Jun 2008 20:53 in reply to "RE: microsoft.com rant"
google_ninja Member since:
2006-02-05

Not really. The user part of the site is pretty much a sales pitch. Its the tech professionals that have to go there, and usually MS treats us like kings.

MS should be outsourcing the site to a web design firm. If they are already, they should fire that firm and hire another one.

Reply Parent Score: 2