Linked by Thom Holwerda on Thu 19th Feb 2009 18:56 UTC
Hardware, Embedded Systems We may have reported earlier that Apple might finally face the headwind from the economic downturn, but that's not everything there's to this story. Recent data suggests - once again - that Apple customers are very, very satisfied with their Apple purchases. In other words, most current Apple customers are very likely to buy Apple again. Interestingly, ASUS and Acer did very well in the survey as well.
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RE: Tells for itself
by smashIt on Thu 19th Feb 2009 20:06 UTC in reply to "Tells for itself"
smashIt
Member since:
2005-07-06

Apple keeps rating the Highest in Customer Satisfaction because not only they high quality products


dying batteries
exploding batteries
cracking cases
bended cases
substandart displays
poisonous fumes out of your mac
disassambling mainboards
bad cooling design
overheating laptops


pick your favourite

Reply Parent Score: 4

RE[2]: Tells for itself
by DittoBox on Thu 19th Feb 2009 20:08 in reply to "RE: Tells for itself"
DittoBox Member since:
2005-07-08
RE[2]: Tells for itself
by mrhasbean on Thu 19th Feb 2009 22:31 in reply to "RE: Tells for itself"
mrhasbean Member since:
2006-04-03

dying batteries
exploding batteries
cracking cases
bended cases
substandart displays
poisonous fumes out of your mac
disassambling mainboards
bad cooling design
overheating laptops


pick your favourite


Firstly either learn to spell, get a spelling checker, or maybe use an OS that does an inline spell check.

That aside, name me a computer company that hasn't had these issues. I used to trade in 2nd hand computers and stopped buying non-Apple laptops because upward of 90% of the non-Apple machines would have cracked cases, hinges falling off, major cooling problems, and to top it all off they had fallen out of the ugly tree and hit every branch on the way down. Then there were the desktops with doors missing, cracked bezels, broken CD mechanisms, RUSTING cases.

In 28 years of using Apple products I have owned Apple II's (Plus, e and GS), a Mac 128 (which STILL runs), SE30, LC, 580, 5260, numerous G3 iMacs (in an office environment), iMac G4, iMac G5, 3 varieties of iBooks and still have 2 x Minis (1 x G4, 1 x Intel), an original 17" PowerBook and an Intel iMac. These computers have been used by me, my family and my staff. I live in a climate that can be extremely hot and humid, yet in those 28 years I have had 1 hard drive failure in the 580 (fixed under a recall program), 1 hard drive failure in the 5260 (fixed under warranty - both 580 and 5260 were Seagate hard drives), a motherboard in the iMac G4 (caused by a zap up the modem port in an electrical storm) and a PSU in the iMac G5 that failed within the Early Failure timeframe so they just sent me a new machine. The 17" PowerBook has no onboard sound because when it was 6 months old an employee tripped over the power lead and pulled it off a table, it landed on the corner of the case on a concrete floor with no damage other than the onboard sound. It does get a little hot but a $20 cooling base has sorted that issue, and it is not as bad as a Toshiba I used a number of years ago in a consulting role that actually blistered my leg.

During that 28 years I have also had numerous branded and generic PC systems as both servers and workstations, two of them are in use in my house / office now. We have regular PSU issues (and we have tried cheap PSU's right though to $250 units with little difference), have replaced numerous ethernet cards because they just die and have stopped buying internal CD drives for them because we know that if they aren't used for a few months they too just die - again over the years we have tried numerous brands to no avail.

Even accounting for the cost of the repairs we would have spent more per system in dollar outlay on the Macs than the PC's, BUT the cost of downtime alone would have covered the gap 10 fold.

Presently we remotely support a number of Windows and Linux networks, have a web design company and run a few sizeable eCommerce sites, all from Macs. The PC's we have are there to either test web compatibility with Internet Exploder or for my son to play games on. So please, have your little geeky hissy fit about batteries and whatnot, and the rest of us who actually use computers for real world applications where uptime and total cost of ownership are important will get on with using our "just keep working" Apples.

Reply Parent Score: 1

RE[3]: Tells for itself
by Thom_Holwerda on Thu 19th Feb 2009 22:41 in reply to "RE[2]: Tells for itself"
Thom_Holwerda Member since:
2005-06-29

That aside, name me a computer company that hasn't had these issues.


That's the whole point, sir.

A true premium company doesn't have these issues at all.

I have very expensive speakers here, 35 years old, hand-made in The Netherlands. The rubber cone rings have degraded, and they need to be replaced (but hey, 35yrs old), but they are STILL working. I could have them fixed for, say, 50 EUR, and I could enjoy them for another 35 years (I actually decided to buy new ones from another premium company, British this time - fit better with my apartment).

THAT is premium. I don't know of ANY personal computer company that delivers such quality. And sure as hell Apple isn't one f them, seeing the long list of established issues they had.

It's funny how people say Apple is a premium company, but then when people point them towards the proven list of systematic cock-ups, it's suddenly all "yes but other manufacturers have those problems too!"

Which raises the question - what, then makes Apple premium?!?

Reply Parent Score: 4

RE[3]: Tells for itself
by smashIt on Thu 19th Feb 2009 23:09 in reply to "RE[2]: Tells for itself"
smashIt Member since:
2005-07-06

That aside, name me a computer company that hasn't had these issues.


name me one that has them at the same scale as apple
but to give you some names: ibm, hp, panasonic, fujitsu

actually i have never seen/heard of a smelling pc besides macs
or laptops that get so hot that people say it hurts them
or cases that break by just looking at them

by the way: don't complain about other peoples spelling
it gives the impression that you have run out of arguments

Reply Parent Score: 2

RE[3]: Tells for itself
by poundsmack on Thu 19th Feb 2009 23:23 in reply to "RE[2]: Tells for itself"
poundsmack Member since:
2005-07-13

"That aside, name me a computer company that hasn't had these issues."

I am going to go for the obscure (and list a company that I and maybe 1 other person her have ever heard of).

Tadpole Systems. http://www.tadpole.com/

Best quality laptop's on the planet. I love my SPARC powered laptop ;) .

also: http://www.gd-itronix.com/ (who I believe now owns Tadpole, but I could be mistaken). http://www.gd-itronix.com/index.cfm?page=Products:GD6000 love it, highest quality I have seen/dropped from a second story house.

Edited 2009-02-19 23:43 UTC

Reply Parent Score: 3

RE[2]: Tells for itself
by KrustyVader on Fri 20th Feb 2009 00:40 in reply to "RE: Tells for itself"
KrustyVader Member since:
2006-10-28

You may be right. But they have a good replace policy. My sister change her damage Ipod in Apple Argentina, when the equipment was bought in Canada and didn't have a ticket to prove it because it was a gift.

Reply Parent Score: 1

RE[2]: Tells for itself
by mbharat on Fri 20th Feb 2009 07:55 in reply to "RE: Tells for itself"
mbharat Member since:
2008-06-19

I am a satisfied apple user. But I pick crackinng cases and heating laptops from the list. I had to put a tape on the case to prevent the cracks from getting bigger. And I bought a $80 wireless keyboard and a $50 mouse to not touch any key or the trackpad on my macbook. It gets so hot. But I have to say, I find heat as common problem in most of the laptops I used. Even the recent acer machine I bought which has 22W AMD processor becomes hot.
End of rant

Reply Parent Score: 1

RE[3]: Tells for itself
by darknexus on Fri 20th Feb 2009 19:39 in reply to "RE[2]: Tells for itself"
darknexus Member since:
2008-07-15

A bit OT, but if your Macbook is heating up like that you should probably have it looked at. That is not normal, they do run a bit warm but nothing like that, and generally they get a bit warm on the bottom but not near the keyboard. On mine, non-aluminum white 2.4ghz, the keyboard and trackpad are only slightly warmer than room temperature, though the bottom warms my lap up nicely but doesn't burn it. It doesn't run as coolas my iBook G4 did, now that laptop hardly ever got warm at all, but it doesn't get anywhere near hot enough to burn. I'd either take it in for service or, if you prefer, open it up and have a look at the fans, as something is definitely going wrong with it.

Reply Parent Score: 2