"A Customer Experience Index report from Forrester Research came to the conclusion after studying almost 4600 computer users' experiences from 2008 and asking them to score the ease of use of their computers, how enjoyable the experience is and whether or not the systems fulfill their owners' needs. Apple's overall score reached 80 and was not only enough to give it the lead but also leave it as the only company to earn a 'good' ranking in Forrester's view. Every other manufacturer in the list scored significantly lower, with Acer's American label Gateway being closest with a score of just 66; the standing is only 'okay' in the research group's chart."
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Member since:2005-07-08
I guess Dell is really an US only phenomenon.
At least in Europe, the only ones that buy Dell are companies. I don't know anyone that bought a Dell as personal computer.
We tend to buy more country specific brands, at least for desktops. And for laptops you will mostly see people using Asus, Fujitsu or Toshiba,besides the white brands.
I only wish that Apple products would be a bit more cheaper in Europe, that way for sure they would get more users.
Member since:2006-01-27
In the United States Dells are very common. They previously were only available through online/catalog ordering, but now you can buy them anywhere including at large discount department stores. They're also frequently used by schools - I believe that's the only brand used by the local school district here.
Member since:
2006-10-10
Unfortunately Dell's support is usually "dirka dirka dirka...recovery partition."
I'd rather the condescending Apple Helpdesk because at least he/she is of english speaking descent.