Linked by mjhi11 on Thu 16th Sep 2010 20:13 UTC
Apple I love OSNews, but it does seem like some of its editors enjoy just a little too much taking a good natured jab at Apple upon occasion (well, more like every chance that particular editor can get). I thought it time for a little good news and analysis about Apple that critics often overlook.
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News
by Elv13 on Sat 18th Sep 2010 02:42 UTC
Elv13
Member since:
2006-06-12

I went to an Apple store today, my 3.5 years old Mac Book Pro had an broken GPU (overheated then cracked). They say the motherboard was 1400USD and then they gave me one with the installation included. 0$, and no, I never had an Apple Care in the first place and it would be over anyway. I don't really know why they did that, they were no recall of anything, but that's cool.

I am a Linux user, I have this laptop because I like full metal laptop, they last longer and are thinner. I never really liked Apple, but today I think I have to post a positive comment. Even if the motherboard have probably a 40% Apple tax on it, it would have still cost me 800-900USD to fix it if it was a Lenevo or high en Dell, so 0$ is a really good deal. Love them or hate them, Apple take care of there customers better than any other big corps. Many of my friend had free iPod Classic and iPod Nano 1G long after the warranty was over too (back in 2005 or so), so it is not an isolated event.

Today, I like Apple

Reply Score: 2

RE: News
by Shkaba on Sat 18th Sep 2010 03:22 in reply to "News"
Shkaba Member since:
2006-06-22

I, too, like full metal notebooks. But I went the other way, got myself a panasonic toughbook. It was a bit pricy, but for me it was well worth it, if only for daylight viewable screen, not to mention ruggedness.

I am happy for your positive experience, but there are documented cases of voiding warranties, intimidating consumers, arrogant behaviour when pointing to a faulty product, etc. As I said earlier, market will force them to revisit their behaviour and make adjustments. At the end of the day, if they want to be profitable they'll have to cater to consumers.

Reply Parent Score: 2