Linked by Thom Holwerda on Sun 20th Mar 2011 20:20 UTC
PDAs, Cellphones, Wireless A major deal just went down in the United States, which seriously shakes up the mobile industry on the other side of the pond: AT&T has announced it plans to buy T-Mobile USA from Deutsche Telekom.
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RE: FFFFUUUUUUUU...
by Undomiel on Sun 20th Mar 2011 21:50 UTC in reply to "FFFFUUUUUUUU..."
Undomiel
Member since:
2007-11-23

I'm pretty unhappy about it as well. We left AT&T to T-Mobile after having been sent to collections twice for the same paid-on-time bill. Verizon's rates are terrible for what we want and Sprint isn't much better.

Reply Parent Score: 1

RE[2]: FFFFUUUUUUUU...
by Morgan on Sun 20th Mar 2011 22:16 in reply to "RE: FFFFUUUUUUUU..."
Morgan Member since:
2005-06-29

My final straw with AT&T was a similar situation. My (now ex-) wife received a new phone via upgrade, with a cracked screen. AT&T refused to replace or refund it even though we contacted them right away, and had insurance on her old phone that was supposed to transfer over to the new one but for some reason did not. Since the upgrade renewed the contract on that line, I couldn't drop the line without an ETF.

That was the last push I needed after years of declining quality in support and devices.

Reply Parent Score: 2