Linked by Thom Holwerda on Wed 27th Jul 2011 22:09 UTC
Legal Two different graphs. Both happen to be published at Ars Technica, with one of them coming from a different source. Seemingly completely unrelated, but when you ponder the waterfall of recent lawsuit-related news, these two graphs suddenly tell all there is to tell. These two innocent little graphs illustrate why Apple is attacking Android so ferociously.
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Laurence
Member since:
2007-03-26


Android is a lot simpler to use than a Blackberry so I'm really not sure what that article is on about.

However, even that aside, it doesn't really prove your point. All it says is return rates are close to 40% on some phones. Well I'd expect that on the low end crap that people buy thinking they're getting a "$100 iPhone". In that respect budget Android handsets /are/ mis-sold.

However I'd be more interested in the return rates of the middle to top end Android handsets - the ones that do directly compete with (and often even pull ahead of) Apple's iPhone. I bet those return rates are significantly lower.

Reply Parent Score: 4

Not2Sure Member since:
2009-12-07

Android is a lot simpler to use than a Blackberry so I'm really not sure what that article is on about.


You lost me at hello. The ease of use of BB and especially iPhone for non-technical consumers has never been questioned relative to Android. The mean path through BB use cases for a consumer is so simple that people complain about it! They want more complexity (and prettier!), and the design of iOS for ease of use is unmatched I think. Finally, the ability to administer remotely thousands and hundreds of thousands of BB by an IT entity is pretty much a unique quality.

I'm sure there are nitpicks and gripes for each platform but can we really use Android with a capital 'A' here? Do you mean, vanilla Android, SenseUI, etc, etc.

Reply Parent Score: 2

Laurence Member since:
2007-03-26


You lost me at hello. The ease of use of BB and especially iPhone for non-technical consumers has never been questioned relative to Android. The mean path through BB use cases for a consumer is so simple that people complain about it! They want more complexity (and prettier!), and the design of iOS for ease of use is unmatched I think.

Not sure why you mentioned the iPhone as I never depsited it's user friendlyness nor was that even mentioned in the point I raised.

As for Blackberry, I've recently received a couple of BBs (one old and one new) for work and I can't make head nor tails of it. I find the whole OS really confusing. However this is obviously just my personal experience so I'm willing to concede that I could just be the weird exception to every rule....


Finally, the ability to administer remotely thousands and hundreds of thousands of BB by an IT entity is pretty much a unique quality.

I agree, but that's not really a usability issue though - at least not from the handset users.

I'm not even sure business contracts are relevant either as their purchasing / returns would be very different to that of an average end user. But I might be over analyzing things here.

I'm sure there are nitpicks and gripes for each platform but can we really use Android with a capital 'A' here? Do you mean, vanilla Android, SenseUI, etc, etc.

Good point.
Android's interface can change significantly from one handset to another and that would make it hard to accurately compare like for like when talking about usability.

Reply Parent Score: 2