Linked by Thom Holwerda on Mon 5th Sep 2011 22:26 UTC
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Member since:
2011-07-06
The Dutch system is nothing compared to the Japanese system.
Dutch metro's now feel like supermax prisons while Japanese are clean and friendly.
Doing customer service in the Netherland is horrible, me trying to merge three different cards together which I got from one transport agency for three different products was a nightmare. They deal with you like you are some kind of criminal... how dare you try to make your live easier by putting 3 digital products onto 1 digital card.
No give me the Tokyo or Helsinki system any day... and please let us just stop with the foolishness in the Netherlands.. it only will costs us large amounts of cash for a transport service which is not much better then cattle transport.
Like another poster said before... we Dutch will never be so civil as the Japanese are, so this type of system will never work for us...
It will just be a new version of the way we deal with fuel or telco prices... completely non-transparent and very volatile increasing prices... with less and less customer service....
(btw have you ever seen a Japanese gas station ? that is customer service!)