Linked by Howard Fosdick on Sun 18th Dec 2011 05:12 UTC
Bugs & Viruses AT&T has told the U.S. Congress that its customers agreed to host Carrier IQ tracking software on their cellphones in their contracts. You might recall that, after the scandal over warrentless surveillance broke in 2006, AT&T quietly changed their contract for internet service to say that it -- not its customers -- owns all the customers' internet records. Those concerned about privacy might consider whether AT&T merits their trust.
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RE[3]: Cancel your service
by modmans2ndcoming on Mon 19th Dec 2011 05:47 UTC in reply to "RE[2]: Cancel your service"
modmans2ndcoming
Member since:
2005-11-09

Great... so they will use another product to perform required (for service quality) QoS analysis on their network.

You really think that they can give you any service at all if they did not collect data on your usage and location? You ping a tower to make a call... the tower knows that you are a valid user because of the Codes in your phone (GSM uses SIM cards). that code is registered with your carrier so they know where you are. Similarly, they need to rout your internet traffic for you so they have a record of your internet activity. They send your text messages to the recipient so they know that you sent a text, what is in the text, and who it went to and when it went. This is all information they need to provide service to you....they COULD collect this information on the back end only, (which they do as a side effect of providing those services), but they get better data about the performance of their network by tracking that on the handset. So......WTF is the big deal? don't like having someone else know what you are doing? then stop using a cell phone service, and, for good measure, end your ISP service, turn in your library card, and stop buying items on credit/debit.

Reply Parent Score: 1

RE[4]: Cancel your service
by kokara4a on Mon 19th Dec 2011 08:11 in reply to "RE[3]: Cancel your service"
kokara4a Member since:
2005-09-16

they COULD collect this information on the back end only, (which they do as a side effect of providing those services), but they get better data about the performance of their network by tracking that on the handset.


Would you care to clarify how doing it on the handheld yields better data? After all, every bit of data passes the provider's network so all QoS metrics can be extracted from there. I would even assume that you can get more detailed information from the backbone equipment.

So......WTF is the big deal? don't like having someone else know what you are doing? then stop using a cell phone service, and, for good measure, end your ISP service, turn in your library card, and stop buying items on credit/debit.


Collecting information about your actions should only be used to enhance the service you are paying for. It should never be turned into a product that is sold to other companies.

Reply Parent Score: 3

RE[5]: Cancel your service
by Neolander on Mon 19th Dec 2011 12:19 in reply to "RE[4]: Cancel your service"
Neolander Member since:
2010-03-08

To play the devil's advocate, handset-based data may allow carriers to know when an antenna has unexpectedly poor reach or is utterly malfunctioning despite reporting a healthy status on automated tests.

Reply Parent Score: 1

modmans2ndcoming Member since:
2005-11-09

None of the information collected has been sold. So again... what is your problem?

Reply Parent Score: 1