Linked by Thom Holwerda on Tue 8th May 2012 17:55 UTC
PDAs, Cellphones, Wireless This is fun. The number one iOS carrier duking it out with the company behind the world's most popular smartphone operating system. Last month, Google's lead for the Android Open Source Project, Jean-Baptiste Queru, more or less blamed carriers (see comments) for Android's upgrade woes. Yesterday, AT&T's CEO Randall Stephenson retaliated, blaming Google for the delays. And yes, Google already responded to that, too.
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RE: It's clearly the fault of both
by Morgan on Tue 8th May 2012 19:14 UTC in reply to "It's clearly the fault of both"
Morgan
Member since:
2005-06-29

Whose fault is it? Clearly both.


I agree wholeheartedly. But:

First to Thom, there is nothing "low" about a mobile phone carrier, it's just a collection of people, some rich, some not, doing their jobs and providing a service. The service may be crap, and it may be expensive, but it's not "low", it's just a service, get over it.


You sound like someone who has never had mobile phone service from one of the Big Four in the U.S. They can, and given the slightest opportunity, will screw over their customers if it means earning a fraction of a penny of added revenue. It's disgusting and despicable, and I find it bewildering that the MVNOs and prepaid carriers -- some even owned by those big players -- can provide much better customer service and lower prices while leasing spectrum from the main carriers. That alone should tell you just how much money they make off of consumers all while enticing them into heavy handed contracts by offering a $500 device for "free".

Reply Parent Score: 9

thegman Member since:
2007-01-30

You're right, I don't live in the USA, and don't have much experience with those carriers. I just don't buy into this idea of companies being "bad". They are just organizations attempting to maximize profits for their own gain, the point of capitalism. If you don't like the deal, walk away.

I don't deny for a second that these companies do things we don't like, but nobody makes us buy their products and services. If they are a true monopoly, then that's different maybe.

Reply Parent Score: 0

Morgan Member since:
2005-06-29

You're right, they don't make us do anything. We sign the contracts and expect them to live up to their end and provide a quality level of service for the premium we agree to pay. The problem is that once we sign that contract, they invariably change the terms to maximize their profits without redress, whereas if we default on our end we are charged hefty fees and sued if we don't pay up. And the worst part is, our wonderfully capitalistic government turns a blind eye.

Reply Parent Score: 3

_txf_ Member since:
2008-03-17

I don't deny for a second that these companies do things we don't like, but nobody makes us buy their products and services. If they are a true monopoly, then that's different maybe.


No, it isn't a monopoly, but more of an oligopoly. But when most of the players are act in pretty much the same manner then you're more or less forced to be screwed over in some form.

The choice you get is which way you get screwed and by whom.

Edited 2012-05-08 23:16 UTC

Reply Parent Score: 4

demetrioussharpe Member since:
2009-01-09

You're right, I don't live in the USA, and don't have much experience with those carriers. I just don't buy into this idea of companies being "bad". They are just organizations attempting to maximize profits for their own gain, the point of capitalism. If you don't like the deal, walk away.

I don't deny for a second that these companies do things we don't like, but nobody makes us buy their products and services. If they are a true monopoly, then that's different maybe.


Ok, let's just get this out in the open. I think the reason that you have this point of view is because you probably haven't had to deal with Americana companies in bulk. Let me enlighten you a bit. Currently, it's damned near impossible to be successful in the US without having a mobile phone, information just moves too quickly & you can't always sit in your office all day. So, a mobile phone isn't much of an option these days, it's become more of a necessity. However, when ALL of the companies royally suck, then simply not buying the product isn't an option. The reality of it all is that these devices will have to be purchased from someone & the carrier service must be purchased from somewhere. If all of the carriers suck, then you're pretty much screwed. Nothing else is much of an option, to think otherwise is quite a bit naive.

Reply Parent Score: 0