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These are Bold models, 9000, 9700 and 9780.
The 9000 suffers from a scroll ball that gets stuck, but you can fix that yourself by randomly trying to move it about until it starts working again.
My first 9000 suddenly refused to receive/send emails, despite hard resetting/restoring it. The second one suddenly just died and the third one had half the screen missing.
Other models also suffered from either suddenly dying or screen failure.
I kinda liked my Bold 9000, even though the bright white scroll ball always turned yellowish after a very short time, on each one I had. Nothing could make it turn white again.
With the Bold 9900 and 9930 and BBOS7, RIM got it right. Really well constructed, touchscreen, the best keyboard and practical touchpad.
Since everyone is already invested in other phones, they were not going to jump ship into a Blackberry. Edited 2012-06-27 03:08 UTC