Linked by Thom Holwerda on Thu 27th Sep 2012 19:36 UTC
Apple I bought a brand new iMac on Tuesday. I'm pretty sure this will come as a surprise to some, so I figured I might as well offer some background information about this choice - maybe it'll help other people who are also pondering what to buy as their next computer.
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RE: Support and warranty
by ggeldenhuys on Thu 27th Sep 2012 21:48 UTC in reply to "Support and warranty"
ggeldenhuys
Member since:
2006-11-13

My experience with Dell seems the same as yours with Lenovo - and all I was in South Africa of all place. Dell tried to fix the issue of the the phone first. Then said they'll pop in the next day at my office to replace my laptop motherboard. That's excellent service. And the price for such service is very reasonable too - I think actually cheaper than Apples extra warranty (and you must take you Apple product to their shops).

Reply Parent Score: 4

v RE[2]: Support and warranty
by henderson101 on Thu 27th Sep 2012 22:07 in reply to "RE: Support and warranty"
RE[3]: Support and warranty
by BushLin on Fri 28th Sep 2012 11:04 in reply to "RE[2]: Support and warranty"
BushLin Member since:
2011-01-26

Funny that, over more than 10 years I've had nothing but great service on Dell Optiplex/Latitude systems across a large organisation. <99% are fixed the business next day, first time, by an engineer who knows what they're doing.

Reply Parent Score: 2