Linked by Thom Holwerda on Tue 15th Jan 2013 01:24 UTC
Hardware, Embedded Systems "Dell, the personal-computer maker that lost almost a third of its value last year, is in buyout talks with private-equity firms, two people with knowledge of the matter said. The shares surged." So yeah, like I said - no wonder Microsoft has entered the hardware business. The PC OEM era is over.
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RE: sad
by darknexus on Tue 15th Jan 2013 15:21 UTC in reply to "sad"
Member since:

Is there any company with normal boxes like Dell? I have some of these, including two older PIII1000 and they are working like horses. And keyboards are awesome.

Yeah, that was Dell five years ago. Have you had the misfortune to deal with any of Dell's more recent consumer-oriented hardware? Those things absolutely do not work like horses. Cost-cutting components, bad drivers, awful service, poor case designs that result in overheating, etc. You can still get good Dell hardware, but only if you buy their business class products which are far more expensive than the cheap hardware most associate with the company. If you buy a consumer-grade Dell now, expect it to last a year and then develop problems and, unless you're competent to fix it yourself (which I'm guessing most visitors to this site are), you're going to get the endless runaround when you want them to fix it under warranty.

Reply Parent Score: 2

RE[2]: sad
by BluenoseJake on Tue 15th Jan 2013 15:32 in reply to "RE: sad"
BluenoseJake Member since:

I've actually had very good experiences with Dells warranty support. I have 3 Dells in the house, 2 laptops and a desktop, all older now, and when the hard drive died in the desktop, Dell had no problem shipping me a new one, and letting me ship the old one back.

I expected arguments, having to reinstall Vista, all the normal support bullshit. They surprised me. The phone call itself took less then 20 minutes.

I have been buying Dell laptops for years now, because I love their financing, easy, quick, and if you pay it off before the term, no interest.

Reply Parent Score: 2

RE[2]: sad
by lucas_maximus on Tue 15th Jan 2013 20:04 in reply to "RE: sad"
lucas_maximus Member since:

Depends whether it is business line or a consumer line.

Reply Parent Score: 2

RE[2]: sad
by Drumhellar on Wed 16th Jan 2013 19:44 in reply to "RE: sad"
Drumhellar Member since:

My XPS 15 laptop is solid. Works great, too.

Well, I had a DVD drive issue, and at first they wanted to claim it was a software issue (And, thus, something I did), but after I politely insisted it wasn't, they overnighted me a box to send it, and a week later it had been repaired.

Reply Parent Score: 2