Linked by Thom Holwerda on Thu 7th Feb 2013 23:58 UTC
Microsoft "Microsoft has been absolutely pummeled in the press and in reader comments this week by pundits and customers alike. They feel cheated by the amount of free storage space available to them on the new line of Surface Pro devices. But is that criticism fair or even valid?" Spoiler alert: turns out, it isn't. Both devices have about the same free space available, and by creating a USB restore drive for Windows on the Surface, you can actually get a little more on the Surface Pro. Interestingly enough, Microsoft confirmed on Reddit that their original numbers - which caused the ruckus - were wrong, because they were based on pre-production hardware, with debug code and other additional stuff on it. Oh Microsoft.
Thread beginning with comment 551837
To view parent comment, click here.
To read all comments associated with this story, please click here.
RE: Wait, what??
by lubod on Fri 8th Feb 2013 00:23 UTC in reply to "Wait, what??"
Member since:

Also, how is 'oh those were numbers for the pre-production device, the numbers for the production device are higher!' an acceptable explanation?

If the hardware was handled by one division, and the numbers came from someone in another division, then obviously communication between the two divisions within Microsoft is lacking or non-existent. If both the hardware and it's specs came from the same division, then Microsoft has employees so incompetent that they can't grasp the technology well enough to post the right numbers, or simply don't care enough to bother.

Not to mention the 'those were the wrong specs, here are the right ones' smells like a belated attempt at corporate damage control, and like a bait and switch shell game - promise one thing, deliver another, pretend surprise at customer outrage, backpedal and try to satisfy customers with explanations.

Reply Parent Score: 0