Linked by Thom Holwerda on Sun 14th Apr 2013 18:22 UTC, submitted by MOS6510
Windows You can say what you will about Windows Phone and Windows 8's Metro interface (I refuse to drop that name) - it's inefficient, unpopular, cumbersome, beautiful, ugly, organised, clean, limiting - but there's one thing we can all agree on: it's unique and distinctive. CNet has published a profile of Microsoft's Albert Shum, the man behind Metro, and he highlights what I think is at the very core of Microsoft's problems in mobile right now.
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RE[3]: Weasel Words Much?
by chithanh on Mon 15th Apr 2013 14:05 UTC in reply to "RE[2]: Weasel Words Much?"
chithanh
Member since:
2006-06-18

Generally agreed upon by whom? People on this website? That's hardly indicative of the general public.

Not by people on this website or the general public, but by industry observers and people in the know. In the absence of hard data this is the closest that you get.

But I tend to consider this plausible, as one of the effects of high return rates is reluctance of sales staff to sell the device (which has been directly observed), and Surface RT is shares many of the same problems as Windows Phone and also sees high return rates.

Reply Parent Score: 1

RE[4]: Weasel Words Much?
by bentoo on Mon 15th Apr 2013 16:23 in reply to "RE[3]: Weasel Words Much?"
bentoo Member since:
2012-09-21

But I tend to consider this plausible, as one of the effects of high return rates is reluctance of sales staff to sell the device (which has been directly observed), and Surface RT is shares many of the same problems as Windows Phone and also sees high return rates.


Source?

Reply Parent Score: 2

RE[5]: Weasel Words Much?
by chithanh on Mon 15th Apr 2013 17:18 in reply to "RE[4]: Weasel Words Much?"
chithanh Member since:
2006-06-18

Both topics have been extensively covered by the mainstream tech press already. I think from all articles, the seekingalpha one is the most damning.

Surface RT return rates:
http://news.cnet.com/8301-10805_3-57566759-75/microsoft-surface-sal...

Salespeople don't recommend Lumias:
http://bits.blogs.nytimes.com/2012/04/09/att-lumia-retail/
http://news.cnet.com/8301-30686_3-57412215-266/is-at-ts-sales-force...

Stores hiding Lumia phones and advertisements from customers
http://www.bloomberg.com/news/2012-08-05/nokia-fighting-for-at-t-sh...
http://m.seekingalpha.com/article/1241121 (disable JavaScript in your browser to read the full article without registering)

Reply Parent Score: 2