Linked by Thom Holwerda on Mon 5th Dec 2016 21:08 UTC
In the News

Amazon Go is a new kind of store with no checkout required. We created the world’s most advanced shopping technology so you never have to wait in line. With our Just Walk Out Shopping experience, simply use the Amazon Go app to enter the store, take the products you want, and go! No lines, no checkout. (No, seriously.)

Our checkout-free shopping experience is made possible by the same types of technologies used in self-driving cars: computer vision, sensor fusion, and deep learning. Our Just Walk Out technology automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you're done shopping, you can just leave the store. Shortly after, we'll charge your Amazon account and send you a receipt.

I find this absolutely fascinating and immensely desirable.

I live in a small rural town in the middle of nowhere, and only very recently did we finally get a brand new supermarket with the latest self-checkout and contactless payment technologies (voted most beautiful supermarket in the country, I might add, and a 73-year old family business - we're proud of our own), and it's just so much more convenient than old-fashioned cash registers. I know a number of people prefer being served by a cashier, but honestly - to me it's just wasted time I could spend on something useful.

In any event, the idea of just taking stuff off the shelves, without even having to scan them or pay for them at a terminal seems like the next logical step. I don't like the idea of online grocery shopping (I want to see how fresh my produce is before buying it), so this is an excellent compromise.

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Wasted time
by jessesmith on Tue 6th Dec 2016 02:29 UTC
jessesmith
Member since:
2010-03-11

I found the "wasted time" comment with regards to dealing with human cashiers odd. Self-serve checkouts where I live are always much slower than dealing with a human cashier. And ther terminals are a huge pain to navigate interface-wise. I find it faster and more pleasant to deal with a human than a machine that's going to (slowly) get me to scan things and place them in/out of a bag three times each. Plus I generally like people and I'd rather say hi to a cashier than push buttons on a screen.

Reply Score: 6

RE: Wasted time
by jal_ on Tue 6th Dec 2016 15:04 in reply to "Wasted time"
jal_ Member since:
2006-11-02

Self-serve checkouts where I live are always much slower than dealing with a human cashier.

It depends on the type of checkout. In the Netherlands, after experimenting with end-of-the-line self-checkouts, "scan while you shop" systems are the norm. When finished, all there's left to do is pay. It works quite well and efficiently.

Reply Parent Score: 3

RE: Wasted time
by Ibrahim on Wed 7th Dec 2016 17:10 in reply to "Wasted time"
Ibrahim Member since:
2016-11-03

Agree, self check-out is a PITA with kids. Bless their little hearts, but their willingness to help, slows down the process drastically. Constant "Please remove last item from bagging area" when they lean or sit on the scales. Followed by "Please wait for assistance".

I prefer human cashiers. I just don't need to know their life story while they're scanning my groceries.

What I would like to see is cash-free stores. I haven't carried cash in over 15 years. Yet my business is still being turned away because I don't carry cash.

Reply Parent Score: 1

RE[2]: Wasted time
by Alfman on Wed 7th Dec 2016 18:09 in reply to "RE: Wasted time"
Alfman Member since:
2011-01-28

lbrahim,

Agree, self check-out is a PITA with kids. Bless their little hearts, but their willingness to help, slows down the process drastically. Constant "Please remove last item from bagging area" when they lean or sit on the scales. Followed by "Please wait for assistance".

I prefer human cashiers. I just don't need to know their life story while they're scanning my groceries


The usability of self-checkout depends alot on implementation, but in general I prefer humans too. If/when grocery stores start charging differential pricing for the human cashiers versus self-checkout lanes, then that will raise quite the dilemma for me and I suspect a lot of others who don't want to pay for the luxury of human help that we've always taken for granted before.


What I would like to see is cash-free stores. I haven't carried cash in over 15 years. Yet my business is still being turned away because I don't carry cash.


I don't understand, unless I'm at a fair with street vendors or something odd like that I never have trouble buying with credit.

Edited 2016-12-07 18:20 UTC

Reply Parent Score: 2