Linked by Thom Holwerda on Mon 14th Aug 2017 22:47 UTC
Microsoft

Multiple senior Microsoft officials told me at the time that the issues were all Intel's fault, and that the microprocessor giant had delivered its buggiest-ever product in the "Skylake" generation chipsets. Microsoft, first out of the gate with Skylake chips, thus got caught up by this unreliability, leading to a falling out with Intel. Microsoft’s recent ARM push with Windows 10 is a result of that falling out; the software giant believes that Intel needs a counter to its dominance and that, as of late 2016, AMD simply wasn't up to the task.

Since then, however, another trusted source at Microsoft has provided with a different take on this story. Microsoft, I'm told, fabricated the story about Intel being at fault. The real problem was Surface-specific custom drivers and settings that the Microsoft hardware team cooked up.

What a train wreck for Microsoft. Incredible.

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Comment by Drumhellar
by Drumhellar on Tue 15th Aug 2017 19:45 UTC
Drumhellar
Member since:
2005-07-12

Since the CR comparisons are against other tablets, I wonder how much of returns are due to people blindly installing software, as is often the case with Windows, since that isn't at all convenient with Android, or even possible with iOS.

Reply Score: 2

RE: Comment by Drumhellar
by avgalen on Tue 15th Aug 2017 21:30 in reply to "Comment by Drumhellar"
avgalen Member since:
2010-09-23

Since the CR comparisons are against other tablets, I wonder how much of returns are due to people blindly installing software, as is often the case with Windows, since that isn't at all convenient with Android, or even possible with iOS.

“Due to its comparatively higher breakage rate, Microsoft laptops cannot be recommended by Consumer Reports at this time,” the publication notes.
https://www.thurrott.com/wp-content/uploads/2017/08/chart.jpg
They are not compared against other tablets but against laptops. Consumer Reports is also not talking about returns but about "estimated breakage rate by the end of the 2nd year of ownership"

Reply Parent Score: 2