I’ve found myself agreeing wholeheartedly with the recent pushes to get people to switch from Chrome to Firefox. Google keeps pulling dumb trick after dumb trick in an attempt to have more control over the web. It’s hard not to think that this kind of behavior warrants quitting Chrome and other Google products. But taking a look at Firefox usage statistics, it’s pretty obvious that the trend (looking at Monthly Active Users) is going in the wrong direction. This raises some questions: why is Firefox usage going down, and what does Mozilla need to do to bring it back up?
Harsh, but fair. Firefox’s out-of-the-box defaults are very counter-intuitive to its privacy-focused marketing. Nonsense like recommended articles littering the new tab page, forced Pocket integration that you can only disable through about:config, recommended themes and extensions based on your usage, Google being the default browser, and so on, all seem to fly in the face of claims that using Firefox allows you to take control of your privacy.
Sure, I disable the Pocket integration, set DDG as my default search engine, and do other things to decrapify Mozilla’s terrible defaults (Firefox is my browser on all my computers and mobile devices), but regular users shouldn’t have to.
I agree with you, and I’m sure others will too. Mozilla has made mistakes and can be kind of obnoxious when they don’t listen to the community as much as they should. However some of these things generate revenue for mozilla. It’s one of those things where it’s easy to point out ways mozilla can do better for users, but it’s harder to find a way to do it while remaining financially viable. That’s the hard part to solve.