You have a perfectly healthy, functioning Epson inkjet printer in your home office. It’s served you well for years and you use it frequently. Then, one day, you go to print a document and realize that the printer isn’t working. A message on the display reads “a part inside your printer is at the end of its service life. Service is required.”
That’s funny, you think. You hadn’t noticed anything wrong with your printer before this message appeared. The device was working well and the quality of the printing was fine. If nothing was broken, why are you suddenly getting this message? More important: how do you get rid of it so that you can continue using your printer?
This should absolutely be criminal behaviour. If there was ever an industry that could do with a worldwide judicial probe and investigation, it’s the printer makers. They employ so many clearly scammy business practices, and get away with them too.
Here here. I’ll never buy an epson again because of the ink scam. It is deliberate and it affects millions of consumers. They get away with it because it’s not against the law. In the ideal world legislators shouldn’t even have to waste their time with this since companies should just be reasonable to begin with. As much as I hate overregulation it’s total BS that companies are engineering their products to cease prematurely and depriving owners of functionality that was already paid for. You can’t print black and white documents just because some color is out…WTF!
Epson: frankly you deserve a class action lawsuit whereby you have to compensate consumers for every damned instance of your BS.