Over the weekend, people with review units of the Pixel 2 XL began noticing a problem. No, not the already-known issues of muddy color and grainy textures when viewed in low-light, but one that’s potentially more worrisome: screen burn-in. First reported on Twitter by Android Central’s Alex Dobie, multiple people have noticed that when you look at the screen with a gray background, you can see faint outlines of the phone’s navigation buttons on the bottom.
You can see it below, and I can confirm I’m seeing something similar on my own review unit.
The display problems of the Pixel 2 XL – due to its LG-made panel – are baffling. Google claims it’s getting serious about hardware, but putting a panel in your flagship phone that isn’t only sub-par when it’s working, but is also showing burn-in after mere days of use, is wholly and utterly inexcusable. This is not a budget, â‚¬150 phone – this is a flagship phone with a flagship price, and consumers deserve better than this clearly garbage display.
Another year, another round of flagships, another year of the iPhone simply being the best all-round option for most, normal people. For most average, normal people, the iPhone will give them an easy-to-use, secure, and updated phone with a decent resale value two to three years down the line. Additionally, Apple Stores or official Apple retailers are widespread, so you often have easy access to in-person customer service.
Samsung/HTC/LG phones don’t get updates – or only six months after the fact – but carry the same flagship price, often leaving their users with insecure and out of date software. The Nexus program no longer exists, and Google’s Pixel phones are only available in like 2 countries, and on top of that, its flagship model has a display worse than my Palm T|X. The Android market is in a terrible state right now.
Anybody who doesn’t care about software and hardware the way most of us do is, years and years in, still best served by an iPhone. Depending on budget, get an iPhone 6S, 7, or 8 (forget the ridiculously overpriced iPhone X); the Android world simply doesn’t have a phone that can compete with any of those three – and that’s a sad state of affairs. Google has been wholly unable to address the biggest problems Android suffers from – most notably, updates – and we’re way past the point where this can be excused without really scraping the bottom of the barrel of excuses.
Suggesting non-nerdy, regular people get an Android phone at this point in time is simply irresponsible.
I used to own Windows Phones way back when. They were the HTC ones that were amazing at the time. I even had custom ROMs.
I eventually switched to Android because it became difficult to get a true “flagship” phone running a Microsoft OS.
But, here’s the event that switched me to iPhone for now and for the foreseeable future.
I had a problem with my HTC Android. I took it to Best Buy because that’s where I bought it and I had their extended warranty or insurance plan or whatever they called it.
They told me that they couldn’t replace it, and that they’d have to send it to HTC for repair/replacement, and that it would take two weeks. In the meantime they gave me this absolutely awful piece of crap Samsung device. It ended up only taking less than a week to get my phone back, but the experience still turned me off Android phones.
If you have a problem with your iPhone, you go to the Apple store, and you walk out with a new (refurb) or fixed phone. Period. They never tell you that it will be two weeks and give you some crappy 3 generations behind phone.
Yes, you pay extra for that convenience, but it’s worth it.